Service Coordinator-Newberry Heights

National Church Residences; Memphis, Northern (TN, KY); Hybrid; USD 31.000 - 52.000; Teilzeit

Benefits dieser Stelle

Medical & Rx options

Dental & Vision coverage

Life & AD&D insurance

Disability coverage

Flexible Spending Accounts

Well-being programs

PTO & 9 paid holidays

Tuition reimbursement

Parental leave (100% for 4 weeks)

3-4-5 Retirement program

Zusammenfassung

National Church Residences in Memphis, TN is seeking a Service Coordinator to support seniors by coordinating programs, activities, and community referrals. You will advocate for residents, liaise with agencies, and help connect residents to affordable services, transportation, meals, and personal assistance.

The role emphasizes customer service, problem-solving, and careful documentation of resident feedback.

Qualifikationen

• Bachelor’s degree in social work or related field preferred.
• Two or more years of experience delivering social services to elderly or family populations preferred.
• Working knowledge of supportive services and local community resources.

Aufgaben

• Advocate, organize, problem-solve, and deliver measurable results for residents.
• Coordinate programs and activities for residents.
• Serve as liaison to community agencies and network with service providers.
• Identify low-cost service providers and negotiate discounts.
• Engage residents to identify needs and refer to community services.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills and referrals.
• Provide quality customer service and assist with basic needs, housing, meals, transportation and day care counseling.
• Monitor and relay feedback from residents and families; manage relationships internally and externally.

Kenntnisse

Advocacy

Organization

Problem-solving

Resident outcomes

Ausbildung

Bachelor’s degree in social work

Jobbeschreibung

# **Job Description:****Competitive Pay – Awesome Benefits!****Work Type: Part Time****Location: Newberry Heights-50 units located:**5819 Newberry Ave Memphis, TN 38115**We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!****Key Responsibilities*** Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served* Assume responsibility for coordinating programs and activities for residents* Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.* Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary* Develop a Resource Directory that includes a listing of state and/or local service providers* Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.* Provide quality customer service to all residents, addressing concerns and assisting with basic needs* Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling* Monitor, document, and relay any feedback or concerns from residents and their families* Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills**Qualifications****Education:** Bachelor’s degree in social work or a related field preferred.**Experience:*** Two or more years of experience delivering social services to elderly and/or family populations preferred.* Working knowledge of supportive services and local community resources.* Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.**In return, National Church Residences offers an excellent total reward package that includes:*** **Medical & Rx –**3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a**Healthcare Flexible Spending Account or Employer funded Health Savings Account.**Includes**Fertility & Family Building Support, Weight Management, and Chronic Condition Support.Parental Leave paid at 100%**for four weeks.**Coverage begins first of the month following your date of hire!*** **Dental & Vision**coverage for you and your family with Nationwide providers.* **Company provided Life & ADD**insurance and**Disability**coverage.* **Voluntary benefits**such as**Life & ADD**for you and your family,**Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.*** **Flexible Spending**Accounts for Dependent Care (with company match) and Transportation & Parking**.*** **Well-being Programs**including an enhanced EAP with**mental health and work-life support, tobacco cessation, and Well-Being Your Way**which offers up to**$1000/year in rewards & reimbursements!*** **3-4-5 Retirement Program**offering**immediate company funding at 3%, increasing up to 5% over time and an*****additional*****company match up to 5%**when you contribute your own funds!* Reimbursement for Tuition expenses.* Paid Time Off**(PTO) and 9 paid Holidays.**\\*Programs vary depending on Full Time, Part Time or Contingent Status.