Service Coordinator I - Pilgrim Port

National Church Residences; Toledo (OH); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life Insurance

Disability

Tuition reimbursement

PTO & Holidays

Well-being program

Job summary

National Church Residences is seeking a Part Time Service Coordinator to support Pilgrim Port—50 units in Toledo, Ohio. The role focuses on advocating for residents, coordinating activities, and connecting residents with community services to improve living conditions.

The position requires a Bachelor’s degree in social work (preferred) and at least two years of relevant social services experience, with strong communication and organization skills.

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents and coordinate programs and activities.
• Serve as a liaison to community agencies and service providers; identify affordable services.
• Engage residents to identify needs and make referrals to community resources.
• Develop a Resource Directory of local providers and services.
• Sponsor educational events related to health care, agency support, life skills and referrals.
• Provide quality customer service and assist residents with basic needs.
• Assist residents in accessing community services such as meals, transportation, and caregiving resources.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with effective communication.

Skills

Advocacy

Organization

Problem solving

Community outreach

Customer service

Education

Bachelor’s degree in social work or related field preferred

Job description

Part Time– 16 hours per week

Location: 4545 Angola Rd., Toledo, OH 43615

Pay: $19 per hour

Job Description

Competitive Pay – Awesome Benefits!

Work Type

Part Time– 16 hours per week

Schedule

Monday thru Friday, between the hours of 8am and 5pm

• No weekends

Location: 4545 Angola Rd., Toledo, OH 43615

Pay: $19 per hour

Pilgrim Port- 50 units located in Toledo, Ohio located in is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays
• Programs vary depending on Full Time, Part Time or Contingent Status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.