Service Coordinator - Early Intervention

Service Access & Management, Inc.; Reading (Berks County); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Generous paid time off and sick leave

Employer 401k matching up to 5%

Wellness initiatives and rewards

Job summary

Service Access & Management, Inc. (SAM) seeks a Service Coordinator for its Early Intervention service line in Berks County, PA.

You will provide case management to children 3 and under with developmental delays, working with families, caregivers, and professionals to secure needed services. The role involves coordination, advocacy, and documentation, with a start rate of $23.651/hour under the current union agreement.

Qualifications

• Bachelor’s degree with 12 college credits in EI or related social sciences and 1 year relevant experience.
• Associate’s degree with 60 credits in EI or related fields and 3 years relevant experience.
• Ability to work independently and manage a dynamic caseload.
• Strong interpersonal, organizational, and communication skills.
• A valid driver’s license and reliable transportation.

Responsibilities

• Request/complete service authorizations.
• Comply with OCDEL standards.
• Conduct Family Service Plan process with quality and compliance.
• Participate in Multi-Disciplinary Team to support outcomes.
• Complete referrals to agencies for child support and services.
• Facilitate Transition Plan to ensure continuity of care.
• Complete/update service plan as needed.
• Maintain positive relationships.
• Complete written documentation.

Skills

Bachelor’s degree-related field

Associate’s degree-related field

Independent work

Interpersonal skills

Driver’s license

Education

Bachelor’s degree with EI credits

Associate’s degree with EI credits

Job description

Service Coordinator – Early Intervention Service Line

Start your career, shift your path, or grow your impact with SAM.

Who We Are

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About The Service Coordinator - Case Manager Role

As a Service Coordinator within our Early Intervention (EI) service line, you'll play a vital role in supporting individuals with EI, providing case management services to children 3 and under diagnosed with a developmental delay.

Staff work closely with parents, caregivers, and professionals to support children in reaching their fullest potential. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.

Starting Rate: $23.651/hour, per current union agreement

Service Coordinator - Case Manager Core Responsibilities

• Request/complete service authorizations.
• Comply with all OCDEL standards.
• Conduct Family Service Plan process while ensuring quality and compliance.
• Participate in Multi-Disciplinary Team to support positive outcomes.
• Complete referrals to agencies so that children have access to needed support and services.
• Facilitate Transition Plan to support continuity of care.
• Complete/update service plan as needed.
• Maintain positive relationships.
• Complete written documentation.

What You Bring

• A bachelor’s degree from an accredited college or university which includes 12 college credits in early intervention, early childhood special education, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology or other comparable social sciences, and 1 year of full-time or full-time-equivalent experience working with or providing counseling to children, families or individuals with disabilities.
• An associate’s degree, or 60 credit hours, from an accredited college or university in early intervention, early childhood special education, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology, or other comparable social sciences, and 3 years of full-time or full-time-equivalent experience working with or providing counseling to children, families or individuals with disabilities.
• Ability to work independently and manage a dynamic caseload
• Strong interpersonal, organizational, and communication skills
• A valid driver’s license and reliable transportation

Who Thrives In This Role

We’ve found that people who are:

• Empathetic and adaptable
• Collaborative and communicative
• Self-motivated and reliable
• Team players with a deep sense of accountability

tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits

This position is represented by a union and follows the terms of the collective bargaining agreement, which includes:

• Generous paid time off and sick leave
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards
• Scheduled annual increases and longevity bonuses
• Healthcare and insurance options with employee contributions

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule

This position is based in Berks County, PA. Work is primarily community-based with remote flexibility.

Office hours are Monday through Friday, 8:00 AM to 5:00 PM.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.