Service Coordinator/Case Manager

Kern Regional Center; Bakersfield, Northern (CA, KY); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health, dental, and vision plan

Generous paid time off

Life, AD&D, long-term disability

FSA

Retirement plans

Job summary

Kern Regional Center is seeking a dedicated Service Coordinator/Case Manager to coordinate community services for individuals and families in Kern, Inyo and Mono Counties. You will develop and implement IPP/PCP plans, prepare progress reports, and conduct annual reviews for clients in traditional and Self-Determination programs.

The role requires effective advocacy, information and referral expertise, and the ability to monitor vendor services while adhering to state and federal guidelines.

Qualifications

• BA/BS degree in human services or related field and two years of relevant experience.
• Bilingual Spanish/English is highly desirable.
• Detail-oriented and highly organized.
• Strong computer skills: word processing, spreadsheets, presentations.
• Strong written and verbal communication skills; customer service oriented.

Responsibilities

• Provide overall service coordination and advocacy for consumers and families.
• Arrange services and develop IPP/PCP plans and progress reports.
• Prepare annual reviews and monitor program effectiveness; follow-ups as needed.
• Identify community resources and provide information and referrals.
• Initiate vendored services and monitor service delivery; stay compliant with regulations.

Skills

Communication skills

Organizational skills

Computer skills

Driver's license

Education

BA/BS degree in human services or related field

Job description

Description

Kern Regional Center is one of 21 private, non-profit regional centers contracted by the State of California through the Department of Developmental Services (DDS) to coordinate community-based services and support for individuals with developmental disabilities and their families. Kern Regional Center services over 10,000 individuals in Kern, Inyo and Mono Counties. Our counties cover approximately 22,000 square miles with a population of over 945,000 people.

Kern Regional Center is looking for dedicated Service Coordinator/Case Manager who is ready for the next challenge. This individual will provide overall service coordination, advocacy, services arrangement for consumers and families. They will be responsible for the development and implementation of the consumer’s Individual Program Plan (IPP), Person Center Plan (PCP), progress reports and the consumer’s annual reviews, who are in traditional and/or Self-Determination Program. The individual may provide follow-up, reassessments and periodic review of consumer’s progress and program effectiveness. They may be required to seeks community resources and provide information and referral. The Service Coordinator may initiate the purchase of vendored services and monitors service delivery. They will be required to keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Requirements

The ideal candidate:

• BA/BS degree preferably human services or human behavioral science such as social work, psychology, sociology, guidance and counseling, criminal, and child development and two (2) years of experience working with the developmentally disable or appropriate experience.
• Bilingual language fluency (Spanish/English) highly desirable.
• is detailed-oriented and highly organized.
• has strong overall computer skills, proficient with word processing, spreadsheet and presentation software, as well as industry specific.
• has strong written and verbal communication skills.
• Provide timely and responsive customer service, communicating with others respectfully and effectively in person, on the phone, by email or in writing.
• Must have valid driver's license, DMV printout, and reliable transportation.

Top Perks and Benefits

As part of the Kern Regional Center team, you will be able to enjoy:

• Generous health, dental and vision plan for employee and their dependents
• Generous paid time off
• Life, AD&D, Long Term Disability Plans
• Flexible Spending Account (FSA)
• Various voluntary insurance and retirement plans

Salary range for this position $23.86 to $31.97 per hour

Starting salary range $23.86 to $26.30 per hour

For the full job description or questions, please email [e-mail]

Kern Regional Center is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team.