Service Coordinator - Bilingual Spanish

Achieve Beyond Pediatric Therapy & Autism Services; Melville (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Achieve Beyond Pediatric Therapy & Autism Services in Melville, NY is seeking a Service Coordinator to manage an Early Intervention caseload. You will organize services, coordinate providers, and maintain family-centered care while meeting NYS timelines.

The role requires a Bachelor's in a health or human services field, strong computer skills, and the ability to work from home. Fluency in Spanish is required; travel within the counties is expected, and you will participate in monthly

Qualifications

• Bachelor's degree in a health or human service field required.
• Strong computer skills with knowledge of Microsoft Office programs.
• Self-motivated and able to work independently.
• Excellent organizational and communication skills.
• Willingness to travel around the counties.
• Bilingual Spanish required.

Responsibilities

• Oversee Early Intervention caseload of up to 50 cases and 75 units weekly.
• Monitor ongoing services and therapist performance across multiple therapies.
• Assist families in identifying evaluation or service providers.
• Follow NYS and NYC Regulations; timely paperwork submissions.
• Educate families about advocacy services.
• Coordinate services with medical and health care providers.
• Facilitate transition planning to preschool and other services when appropriate.
• Navigate web portals and databases; update and upload information for each child.
• Conduct home visits or in-person meetings as needed.
• Attend monthly supervision meetings for training and development.
• Perform other duties as assigned by manager.

Skills

Strong computer skills

Bilingual Spanish

Excellent organizational skills

Effective communication

Multi-tasking

Travel readiness

Education

Bachelor's degree in health or human services

Tools

Microsoft Office

Job description

Our Ideal Service Coordinator

Are you a dependable and organized person looking for a place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task-focused work and following processes to get the job done the right way?

Job Summary

We are looking to hire a Service Coordinator to join our growing Melville, Long Island team. The Service Coordinator will manage and oversee the process involved in assisting families enrolled in the Early Intervention Program (ages birth to 3). The Service Coordinator combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Building and strengthening relationships is of the utmost importance while adhering to the timelines and procedures set forth by the counties and NYS guidelines.

Responsibilities

• Oversight and management of an Early Intervention caseload of up to 50 cases and 75 units weekly minimum.
• Service Coordinators are paid $11.50 per unit and units are time based
• Timely follow-up on cases upon assignment.
• Monitor ongoing services and therapist performance for a number of children including Special Education, Speech Therapy, Physical Therapy, Occupational Therapy and Autism Services.
• Assisting families in identifying available evaluation or service providers.
• Work independently and meet the timeliness of all paperwork submissions and implementation of NYS and NYC Regulations and Policy.
• Educating families about advocacy services.
• Coordinating services with medical and health care providers.
• Facilitating the development of a transition plan to the preschool and other services when appropriate.
• Navigates through web-based portals and customized database independently with minimal supervision, by updating and uploading necessary information and documents for every child.
• Conducts field work with the families as needed such as home visits, office meetings at regional or public locations upon family request.
• Documents and submits all activity on a daily basis with accurate information and meets the unit requirement.
• Attend in-person monthly Supervision meetings for training and continuous development.
• Other duties as assigned by manager.

Our Mission

At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Requirements

• Must have a Bachelor's degree in a health or human service field.
• Strong computer skills are required as well as knowledge of Microsoft Office programs.
• Self-motivated individual who will be able to work independently.
• Excellent organizational and communication skills.
• Can multi-task and meet multiple deadlines.
• Must have the set-up to work from home if and when needed.
• Willing to travel around the counties for cases
• Bilingual Spanish required

Physical Requirements

• Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
• Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files.
• Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
• The ability to observe details at close range (within a few feet of the observer).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Compensation

FFS paid $11.50 per unit/Paid Training at $18 an hour.

Job Description is Subject to Change.

Achieve Beyond provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, caregiver status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an individual with a disability requesting accommodation for the application process, please contact us for assistance.