Service Coordinator: Admin & Billing for MEP Team

DeBra-Kuempel; Cincinnati (OH); On-site; USD 38,000 - 60,000; Full time

Job summary

DeBra-Kuempel is seeking a Service Coordinator to provide administrative and billing support to the plumbing team and to communicate with customers. The role requires strong organization, punctuality, and independence to support both customers and the corporate office.

The position involves coordinating technicians, preparing contracts and invoicing, and delivering high-quality administrative support across letters, reports, and spreadsheets.

Qualifications

• High School Diploma; advanced education preferred.
• 3–5 years of administrative support experience.
• 2 years accounting experience preferred.
• Knowledge/experience in a mechanical contracting firm preferred.
• Proficiency in Word, Excel, PowerPoint, and Microsoft Office applications.
• Ability to learn other software as required.
• Knowledge of AIA forms, certified payroll, prevailing wage, state and federal forms preferred.
• Strong communication and interpersonal skills; professional appearance.

Responsibilities

• Assist service manager and team with quality and timely service, correspondence, and needs of customers.
• Schedule technicians to meet customer needs.
• Prepare contracts, invoicing, and ensure effective communication within the organization.

Skills

Administrative support

Accounting experience

Microsoft Office

Communication skills

Driver's license

Education

High School Diploma

Tools

Microsoft Office

Job description

DeBra-Kuempel is seeking a Service Coordinator to provide administrative and billing support to the plumbing team and to communicate with customers. The role requires strong organization, punctuality, and independence to support both customers and the corporate office.

The position involves coordinating technicians, preparing contracts and invoicing, and delivering high-quality administrative support across letters, reports, and spreadsheets.