Service Coordinator

Clatsop Behavioral Healthcare; Warrenton (OR); On-site; USD 59,000 - 77,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403B Retirement

Life Insurance

Long-term Disability

Employee Assistance Program

Paid holidays & PTO

Job summary

Clatsop Behavioral Healthcare in Warrenton, OR seeks a full-time Service Coordinator for the Developmental Disabilities program. You will advocate for individuals and ensure they receive appropriate, person-centered services in a supportive, collaborative environment.

The role includes developing ISPs, conducting needs assessments, coordinating housing, and monitoring client records to ensure compliance with Oregon rules and MAR processes.

Qualifications

• The Services Coordinator must understand Oregon public service systems for Developmental Disabilities.
• Eligible candidates have a Bachelor's or Associate’s degree with related experience as specified.
• Candidate should complete 20 hours of training per year related to DD.
• Strong documentation skills and ability to work in an interdisciplinary team.

Responsibilities

• Develop ISPs and related documentation, including risk and support forms.
• Conduct needs assessments and ensure choices are explored and funded.
• Monitor services and records to meet Oregon Administrative Rules and MAR requirements.
• Facilitate client team meetings and complete case management contacts.
• Identify housing options and plan care in eXPRS for funding approval.

Skills

Communication skills

Interdisciplinary teamwork

Attention to detail

Organizational skills

Bilingual

Education

Bachelor’s Degree in Behavioral Science or Social Science or related field

Bachelor’s Degree + 1 year human services OR Associate’s Degree + 2 years human services OR 3 years human services

Tools

eXPRS

MAR documentation

HIPAA compliance

Job description

Job Details

Job Location: Premarq 204 - Warrenton, OR 97146

Position Type: Full Time

Salary Range: $28.28 - $36.90 Hourly

Job Shift: Day

Clatsop Behavioral Healthcare (CBH) has moved most positions to a 4 day 9 hour work week with paid 30 minute lunches to promote a better work life balance. Wages have also been increased for our valued current and future employees.

Clatsop Behavioral Healthcare as an immediate opening for a full time Service Coordinator for the Developmental Disabilities (DD) program.

The primary purpose of this position is to advocate for individuals in Developmental Disability services and make sure that they are receiving the most suitable services available. Work with a diverse population and with very specific support needs and identify individual’s strengths and challenges to provide support in a safe manner.

Conduct quarterly monitoring of foster homes and group homes of all support being provided within the home.

Essential Functions/Major Responsibilities

• Develop ISPs (Individual Support Plans) and all related documentation. This includes, but not limited to: Risk Identification Tracking forms, Person-Centered Information Forms, and Related support documents
• Conduct and/or participate in needs assessments (Oregon Needs Assessments, Child Needs Assessments, Adult Needs Assessments, Support Needs Assessment Profile) All assessments are conducted and/or reviewed by the Services Coordinator
• Provide Choice Counseling to ensure all available choices/options are explored. Assist to coordinate chosen services
• Monitor services, client records, and documentation in group homes, foster homes, and/or supported individuals’ own homes to verify standards are being met, based on the Oregon Administrative Rules, including Medication Administration Record (MAR) Activities of Daily Living (ADLs), Instrumental Activities of Daily Living (IADLs), finances, safety, support plans being followed, implementation of Behavior Support Plans, Incident Reports, Protocols, Fire Evacuation Records, Behavior Data, etc.
• Facilitate team meetings for each client at least annually and as needed
• Complete Case Management Contacts as dictated in the ISP
• Document all client contacts/maintain current, accurate PNs (Progress Notes) and bill for services
• Identify housing for individuals seeking residential services outside of their family home. This may include children and adult foster homes, group homes, out-of-county placement and supported living. Services are then developed on client desires, needs and interests
• Complete annual Level of Care for K-Plan and Waiver services
• Complete Plan of Care in eXPRS to reflect and approve funding
• Approve Personal Support Worker timesheets in eXPRS
• Complete Notice of Planned Action and assist individual or family to file hearing request if desired
• Attend required meetings and trainings
• Obtain 20 training hours per year to remain in compliance with OAR (Oregon Administrative Rule) requirements
• Advocate for clients’ rights and services.
• Collaborate with community providers.
• All CBH Staff are Mandatory Abuse Reporters per the State of Oregon, and as such all staff must be aware of and follow Mandatory Abuse Reporting policies.
• Ensure client confidentiality is maintained and adheres to all ethical and professional standards.

Secondary Job Functions

Other duties as assigned.

Education/Experience Requirements

• The Services Coordinator must have knowledge of the public service system for Developmental Disability services in Oregon,
• Must have, at a minimum, a Bachelor’s Degree in Behavioral Science, Social Science, or a closely related field; or a Bachelor’s Degree in any field AND one year of human services related experience; or an Associate’s Degree in Behavioral Science, Social Science, or a closely related field AND two years human services related experience; or three years of human services related experience.
• Staff member must participate in a minimum of 20 hours per year DHS sponsored or other training in the area of developmental disabilities.
• Skilled at working as a member of an interdisciplinary team and completing required documentation.
• Knowledge or ability to learn about Medicaid, Oregon Health Authority (OHA), and related State and Federal health care regulations to include Oregon Administrative Rules (OARs) and statutes.
• Excellent oral and written communication skills.
• Strong attention to detail, highly organized.
• Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) and the importance of maintaining confidentiality.
• Ability to pass a criminal background check.
• Have and maintain an Oregon or Washington Driver’s license and meet the agency’s insurance standards.

Preferred

• Skilled at remaining calm in stressful situation and de-escalating potential aggression from clients.
• Skilled at leading and facilitating groups.
• Skilled at conducting training in groups.
• Ability to learn and adopt the policies and procedures of the agency.
• Flexibility to travel throughout community and work at off-site locations including homes, schools, non-profit partner agencies, etc.
• Bilingual

Benefits

CBH offers an exceptional BENEFIT package.

• Medical (minimal premium cost to employee)
• Dental (Employer Paid)
• Vision (employer paid)
• 403B Retirement (5% employer contribution after 1 year of employment)
• Life Insurance (Employer Paid)
• Long-term Disability (Employer Paid)
• Employee Assistance Program
• Dependents covered on medical, dental and vision at cost to employee.

12 paid holidays and 6.77 hours of PTO accumulated years 1-3, increases after year 3. PTO accumulation starts at hire and is available for use as accumulated.

Employees are eligible for elective training reimbursement of ($1000/yr for unlicensed clinicians and $1500/yr for licensed clinicians.)

CBH also offers sabbatical of 176 hours hours after 10 years of service and annual elective training fund that includes 40 paid hours for training, supervision towards licensure available.

Salary DOE.

Clatsop Behavioral Healthcare values the diversity of the people it hires and serves. CBH is an equal opportunity employer. CBH uses E-Verify to confirm the identity and employment eligibility of all new hires.