Service Coordinator

Acertusdelivers made Inc; Vancouver (WA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Time Off

401(k) with company match

Tuition Reimbursement

Casual Dress Code

Job summary

Acertusdelivers made Inc is seeking a Service Coordinator in Vancouver, Washington, to support operations through the coordination of vehicle services. Candidates should possess strong communication skills, be highly organized, and have customer service experience. Responsibilities include assessing vehicles for services, ensuring service accuracy, and directing drivers.

This full-time position offers a starting pay of $22/hr, along with various benefits such as medical insurance, paid time off, and a 401(k) plan with company match.

Qualifications

• Minimum of one year of general customer service experience.
• Must be at least 24 years of age for this position.
• Proficient driving skills, some mechanical knowledge is a plus.

Responsibilities

• Assess vehicles for repair/cleaning services.
• Ensure vehicles are properly serviced per client requests.
• Document services required and schedule with vendor.
• Inspect vehicle returning from service and properly store.
• Direct drivers per schedule and reconcile inventory status.

Skills

Great oral and written communication skills

Strong organizational skills

Team player and self-starter

Decision-making and problem-solving skills

Attention to detail and accuracy

PC skills: Microsoft Word, Excel and Outlook

Education

High School Diploma or equivalent

Minimum one year of general customer service experience

Job description

Service Coordinator role, you will provide support to the operations team through the coordination of vehicle services such as maintenance and body work and ensure vehicle readiness to dispatch. This position requires the ability to multi-task, establish priorities, complete assignments thoroughly and accurately, and communicate effectively across company divisions and department.

Schedule: Monday‑Friday, 8:00am-5:00pm

Pay: $22/hr

What you will be doing:

• Assess vehicles for repair/cleaning services.
• Ensure vehicles are properly serviced per client requests and company policies.
• Ensure service grid is complete and accurate.
• Document services required and schedule with vendor.
• Inspect vehicle returning from service and properly store.
• Assist with directing drivers per schedule.
• Scan on-site vehicles and reconcile inventory status.
• Receive and send vehicles to/from transporters and over‑the‑road drivers.
• Must be comfortable working outside in all weather conditions.
• Other duties as assigned.

What are we looking for?

• Great oral and written communication skills.
• Strong organizational skills.
• A team player and self‑starter.
• Self‑motivated, exercising drive and energy.
• Ability to use independent judgment skills.
• Decision‑making and problem‑solving skills.
• Ability to prioritize work according to deadlines and client expectations.
• Attention to detail and accuracy.
• PC skills: Microsoft Word, Excel and Outlook.
• Personal responsibility to manage change.

Education and Experience:

• High School Diploma or equivalent.
• Minimum one year of general customer service experience.
• Must be 24 years of age for this position (per insurance requirements).
• Proficient driving skills and some mechanical knowledge.
• Basic computer skills.
• Ability to proactively research and resolve problems.
• Organized thinker with exceptional attention to detail.
• Ability to build strong client relationships and deliver exceptional customer service.
• Personal responsibility to manage change.

Benefits:

• Medical, Dental and Vision Insurance
• Company Paid Time Off
• 7 Company Paid Holidays
• 401(k) with company match
• Tuition Reimbursement
• Casual Dress Code

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.