Service Coordinator

Tulsa Volunteers of America of Oklahoma, Inc; Salina (KS); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus $500

Medical, dental, and vision insurance

Vacation, sick leave, 8 paid holidays

Short-term disability

403(B) retirement plan

EAP (Employee Assistance Program)

Job summary

Volunteers of America of Oklahoma seeks a Service Coordinator to join our Salina housing community. You will liaise between residents, health care providers, and social service agencies, coordinating services and educating residents on resources.

This on-site role supports the Community Administrator and monitors service delivery. Ideal candidates have 3+ years working with aging adults or a related bachelor’s degree, with strong organizational, communication, and advocacy skills.

Qualifications

• 3 years working with aging adults in a direct service capacity and/or a Bachelor’s Degree in a related field.
• Knowledge of aging processes, elder services, disability services, and mental health issues.
• On-call availability 24/7 for emergencies and strong advocacy skills.
• Strong communication with residents, families, external stakeholders and staff.

Responsibilities

• Assist and advise residents and families on services to maintain self-reliance.
• Educate residents and staff on community resources and rights.
• Coordinate training for residents on lease and tenancy obligations.
• Educate on service availability and application procedures.
• Set up volunteer support programs with community organizations.

Skills

Aging care

Communication

Organizational skills

Problem-solving

Time management

Advocacy

Education

Bachelor’s Degree in Social Work / Gerontology / Psychology / Public Health

Job description

# Service CoordinatorOKC Location - Oklahoma City, OK 73116## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelBachelor's DegreeTravel PercentageSome TravelCategoryNonprofit - Social Services## Description**Our work touches the mind, body, heart and ultimately the spirit – of those we serve,****integrating our deep compassion with highly effective programs and services.**We are currently seeking a **Service Coordinator** to join our team in Salina, Kansas! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential.**What You Will Do**As the Service Coordinator, you will be the liaison between our community residents, health care providers, and social service agencies. Our Service Coordinator works in conjunction with the Community Administrator and other management staff of the property. You will assume responsibility for the service management function within assigned properties, including: developing contact with service providers, educating residents of resource availability, and monitoring the provision of services.This is an on-site position in a housing community setting. Typical hours of operation of the property are 8-5 Monday through Friday.**Essential Duties and Responsibilities:*** Assists and advises residents and families of the services which may be necessary to maintain a self-reliant lifestyle & promote wellness activities for all residents.* Educates residents, families, and staff on available community resources.* May assist residents or coordinate training for residents in understanding lease and tenancy obligations.* Educates residents on service availability, application procedures, residents' rights, etc., both individually and as a group.* Sets up volunteer support programs with service organizations in the community.## Qualifications**What You Will Bring:*** 3 years working with aging adults in a direct service capacity and/or a Bachelor’s Degree, preferably with a concentration in Social Work, Gerontology, Psychology or Public Health.* Knowledge of the aging process, elder services, disability services, drug and alcohol abuse and mental health issues.* Ability to be on call 24 hours per day, seven days per week and to respond to emergencies after hours.* Possess strong organizational, planning, problem-solving, and time management skills, in addition to, strong advocacy capabilities.* Ability to communicate clearly and effectively with members, clients’ family, external stakeholders, and employees.* Ability to handle sensitive issues while protecting others’ welfare.**What’s In It For You!*** $500 Sign-On Bonus* Medical, dental, and vision insurance* Vacation, Sick Leave, 8 Paid Holidays* Short Term Disability* Employee Assistance Program* A 403-B Retirement plan* Ask about qualifying for **FEDERAL STUDENT LOAN FORGIVENESS**Volunteers of America of Oklahoma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**Apply today and come be a part of the passion, the mission and the tradition!** Learn more about us and apply at www.voaok.org.