Service Coordinator

Planofma Ri; Rhode Island; On-site; USD 59,000 - 72,000; Full time

Job summary

PLAN is seeking a licensed social worker (LSW/LCSW/LICSW) to join our team as a Service Coordinator. You will work with individuals with disabilities to ensure trust funds improve quality of life while protecting public benefits eligibility.

You will maintain ongoing contact with participants, assess spending plans, and collaborate with the Trust Operations team. Travel within MA/RI and strong knowledge of Medicaid and housing benefits are essential.

Qualifications

• Valid Social Work License in Massachusetts (LSW, LCSW, or LICSW) (dual license MA/RI, a plus).
• Experience working with people 65 and older, people with physical disabilities, and people with mental health and/or intellectual challenges.
• Current Driver’s License.
• Must have own car and be willing to travel.
• Familiarity with resources and support services.
• Excellent interpersonal skills.
• Ability to problem-solve and advocate.
• Ability to communicate effectively with a broad range of individuals and organizations.
• Excellent organizational skills.
• Ability to work independently and interdependently.

Responsibilities

• Initial meeting of new trust participants to explain the trust and use of trust funds; assess participants’ living arrangements, strengths, and weaknesses; and develop a spending plan and/or life plan
• Ongoing contact with trust participants and assessment of spending plans
• Work with Trust Operations team to review and approve beneficiary requests
• Resource development and identification
• Maintain current knowledge of public benefits, such as Medicaid, disability benefits and housing.
• Participation in PLAN events for beneficiaries and families
• Aid with program development and innovation in MA and RI

Tools

Microsoft Office

Salesforce

Job description

PLAN is seeking an enthusiastic compassionate Licensed Social Worker (LSW, LCSW, or LICSW) to join our team. We are looking for a candidate who has a passion for working with individuals with disabilities, providing support and advocacy, and collaborating with families and others who support beneficiaries.

The PLAN Service Coordinator will work with people of varying ages and wide-ranging disabilities to ensure that their trust funds are used to improve their quality of life, while protecting their eligibility for public benefits.

The ideal candidate must have proficient knowledge of public benefits (SSI, Medicaid, and public housing) and the ability to manage a substantial and growing caseload with varying degrees of responsibility. The Service Coordinator must have the ability to multitask; possess excellent assessment skills; and proficient interpersonal skills for developing rapport with beneficiaries and their families, case managers, attorneys, guardians, governmental and public and private agency personnel, and PLAN staff. The ability to work both independently and as a team member is essential. A good sense of humor is an asset.

Responsibilities include

• Initial meeting of new trust participants to explain the trust and use of trust funds; assess participants’ living arrangements, strengths, and weaknesses; and develop a spending plan and/or life plan
• Ongoing contact with trust participants and assessment of spending plans
• Work with Trust Operations team to review and approve beneficiary requests
• Resource development and identification
• Maintain current knowledge of public benefits, such as Medicaid, disability benefits and housing.
• Participation in PLAN events for beneficiaries and families
• Aid with program development and innovation in MA and RI

Qualifications

• Valid Social Work License in Massachusetts (LSW, LCSW, or LICSW) (dual license for MA/RI, a plus) (This position requires having a license in social work. Applicants without a license will not be considered.)
• Experience working with people 65 and older, people with physical disabilities, and people with mental health and/or intellectual challenges.
• Current Driver’s License
• Must have own car and be willing to travel.
• Familiarity with resources and support services
• Excellent interpersonal skills
• Ability to problem-solve and advocate
• Ability to communicate effectively and openly with a broad range of individuals and organizations
• Excellent organizational skills
• Ability to work independently and interdependently
• Familiarity with computers and computer programs, such as Microsoft Office, Salesforce
• Integrity, positive attitude, and self-direction
• A second language is welcome, but not needed
• Keen attention to detail

PLAN is an Equal Opportunity Employer.

About PLAN:

PLAN of Massachusetts and Rhode Island, Inc. (PLAN) is a non-profit organization that proudly provides services to people with disabilities of all ages and their families throughout Massachusetts and Rhode Island. We do this by administering special needs pooled trusts that allow participants to preserve assets, protect public benefits, and enrich their lives. Trust funds are professionally managed and invested with an established trust and investment firm. Case management services provided by PLAN’s service coordinators give participants opportunities to enhance their quality of life. We actively cultivate a work environment that values the experiences of individuals in an open-minded and collaborative atmosphere.

Pay: From $65,000 per year (salary negotiable based on experience and license level)

Please note: Visitation to our offices is by appointment only – please call or email us to make an appointment to visit in person

50 Braintree Hill Office Park, Suite 110, Braintree, MA 02184

1 Richmond Square – 331 Waterman St., Suite 225W Providence, RI 02906

While our offices are located in Quincy, MA and Providence, RI, we provide special needs trust services to individuals located in or near Greater Boston, North Shore MA, South Shore MA, Central MA, Western MA, Cape Cod, Providence RI, Warwick RI, Newport RI, Cranston RI, and all other parts of Massachusetts and Rhode Island.