Service Coordinator

American Association of Service Coordinators; Cleveland (OH); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Vacation/ PTO benefits

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401K with matching

Job summary

American Association of Service Coordinators seeks a Service Coordinator to assist MARC Lee Miles Senior Apartment residents in Cleveland. You will connect elderly and disabled residents with supportive services to help them live independently.

Responsibilities include case management, budget management, building provider networks, resident education, and tenancy coordination with community agencies. This is a PART-TIME position offering 20 hours per week with a supportive, family-oriented

Qualifications

• Bachelor of Social Work, Gerontology, Psychology, or Counseling; or equivalent combination of education, training, and experience.
• 2–3 years of progressively responsible experience in social service delivery with senior citizens and the non-elderly disabled.
• Experience with Office 365 and Onesite, preferred.
• Demonstrated ability to advocate, organize, problem-solve and provide results for the elderly and disabled served.
• Must have and maintain a valid Driver's License in the state of residence.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.

Responsibilities

• Provide case management, including intakes, referral services, evaluation of health, psychological, and social needs.
• Develop an individually tailored case plan for services and reassess as needed.
• Manage the operating budget to control expenses.
• Establish links with agencies and service providers in the community.
• Educate residents on available services, application procedures, client rights, and provide advocacy.
• Develop and monitor a directory of providers for staff and residents.
• Monitor provision of services and report progress to agencies and residents.
• Complete and submit records, reports, and documents required by law and policy.
• Organize support programs with community organizations and train residents on tenancy obligations.
• Educate company staff on issues relating to aging.

Skills

Advocacy

Organize

Problem-solving

Communication

Education

Bachelor of Social Work / Gerontology / Psychology / Counseling

Tools

Office 365

Onesite

Job description

We are searching for a Service Coordinator to assist our elderly residents at our MARC Lee Miles Senior Apartment community!
Responsible for assuring that elderly residents, especially those who are frail or at risk, and those nonelderly residents with disabilities are linked to the specific supportive services they need to continue living independently.

Responsibilities:

• Provide case management, to include intakes, referral services, evaluation of health, psychological, and social needs. development of an individually tailored case plan for services and periodic reassessment of the resident's situation when services are not available through the general community.
• Manage the operating budget to control expenses.
• Establish links with agencies and service providers in the community.
• Educate residents on available services. application procedures. client rights, etc, providing advocacy as necessary. Refer residents to the appropriate agency.
• Develop and monitor a directory of providers for use by property staff and residents.
• Develop and monitor ongoing provision of services from community agencies and update case management and provider agency with the progress of the resident.
• Complete and submit. timely and accurately, all records, reports, and documents required by the company and federal and/or state agencies.
• Provide program support by organizing support programs with community organizations, assisting residents in building an informal support network, coordinating and/or providing training to residents in the obligations of tenancy, and educating
• Company staff on issues relating to the aging population.

Qualifications:

• Bachelor of Social Work, Gerontology, Psychology, or Counseling; or equivalent combination of education, training, and experience.
• 2-3 years of progressively responsible experience in social service delivery with senior citizens and the non-elderly disabled.
• Experience with Office 365 and Onesite, preferred.
• Demonstrated ability to advocate, organize. problem-solve and provide results for the elderly and disabled served.
• Must have and maintain a valid Driver's License in the state of residence.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.

Continental Management is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, an outstanding 401K plan with generous matching. This is a PART-TIME POSITION 20 HOURS PER WEEK.

American Association of Service Coordinators