Service Coordinator

Everon; Orange (CA); In loco; USD 28.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) plan

Disability coverage

Life insurance

Paid time off

Paid holidays

Descrizione del lavoro

Everon is seeking an experienced administrative professional in California to support service operations. You will manage scheduling, dispatch technicians, and handle contract paperwork while coordinating with Sales and Project Managers.

The role requires strong organizational skills, attention to detail, and solid experience with ERP systems and Microsoft Office. This on-site position offers benefits and a path for growth within a nationwide organization.

Competenze

• High school diploma or GED required, with 3+ years of admin work in sales or service.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong communication skills.
• Experience with ERP systems is preferred and a plus.

Mansioni

• Schedule appointments and dispatch technicians to maximize productivity.
• Create and track work orders, provide status updates to customers.
• Confirm completion and close outwork orders with notes and pending items.
• Complete contract and QC paperwork and coordinate sub-contractor work.
• Maintain calendars, inventory, and material orders; liaise with Sales and Project Managers.

Conoscenze

Decision making

Organized

Detail oriented

Communication

Discretion

Problem solving

Data analysis

Dispatching

Scheduling

Formazione

High School Diploma or GED

Strumenti

ERP systems

Descrizione del lavoro

Company Overview:

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions)

Essential Duties and Responsibilities:

• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
• Responsible for creating work orders, providing status to customer and following up with technicians.
• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.
• Work with technicians to ensure all paperwork is completed properly within the designated time.
• Maintain appointment schedules.
• Order material and equipment.
• Receive material/equipment and issue material and equipment to technicians.
• Complete daily reports.
• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
• Conduct physical inventory.
• Act as a liaison between Sales, Project Managers and technicians.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma or General Education Degree (GED)
• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
• Proficient in Microsoft Office (Word, Excel & PowerPoint)

Experience/Requirements:

• Must possess good decision making skills, be very organized and detail oriented.
• Must have excellent oral and written communication.
• Ability to use discretion. Problem Solving and ability to escape matters when needed.
• Data analysis and interpretation skills.
• Speed and accuracy with attention to detail.
• Dispatching and scheduling.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
• Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment:

• Normal office environment.
• The noise level in the work environment is usually moderate.

Pay and Benefits Disclosure:

The pay range for this role is $19.99 - $33.31 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer paid holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.