Commercial Service Tech II

Everon; San Diego (CA); Sur place; USD 52 000 - 87 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401(k) plan

Disability coverage

Life insurance

Wellbeing benefits

Paid time off

Paid holidays

Résumé du poste

Everon is seeking a skilled service technician to perform routine and emergency calls, troubleshoot, replace, and repair equipment across customer sites. The role requires coaching others, delivering reliable customer support, and documenting work hours meticulously.

The ideal candidate has 3+ years of experience in commercial intrusion, fire, CCTV, intercom, and access control systems, with strong knowledge of local/national codes and a valid driver's license. Travel is required.

Qualifications

• Mastery knowledge of troubleshooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
• Working knowledge to full understanding of local/national codes.
• Mastery knowledge of test equipment such as multimeters, battery analyzers and decibel meters.
• Must have a valid driver’s license and be able to clear a drug screening.
• Ability to read and interpret English-language blueprints, schematics, diagrams, policies, procedures.

Responsabilités

• Performs routine and emergency service calls, troubleshoots, replaces, and repairs malfunctioning equipment.
• Proctors, coaches, and teaches others.
• Provides reliable, high quality customer support.
• Documents service hours and activities in a timely manner.
• Maintains truck stock/inventory and organizes resources for tasks.

Connaissances

Troubleshooting intrusion systems

Fire systems

CCTV

Intercom & access control

Reading blueprints & schematics

Test equipment (multimeters, battery &

Formation

High School Diploma/Vocational Training

Description du poste

Company Overview

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Duties And Responsibilities

• Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must complete other projects, as assigned.

Minimum Qualifications (Education, Skills & Experience)

• Minimum of High School Diploma/Vocational Training.
• Must have three (3) or more years of experience.
• Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
• Must have a working knowledge to full understanding of local/national codes.
• Must have a mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
• Must have a valid driver’s license and be able to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.

Certification/Licensing

• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 50% to 75% proficiency in Everon Commercial’s Tier 1 product offerings.

Work Environment

• The employee is occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to:
• Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities including: close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with "on call availability" and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.

Pay And Benefits Disclosure

The pay range for this role is $25.10 - $41.83 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 80 hours in their first year. Your accrual rate increases after your first year. We also offer paid holidays.