Service Coordinator

Concern Housing; New York (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance (Agency pays 80% of

Dental and Vision Insurance

Flexible Spending Accounts

Retirement Plan

403(b) Retirement Plan

Life Insurance Coverage

Paid Time Off

Educational Assistance and Scholarship

Licensure Reimbursement

Internship/Clinical Supervision

Referral Bonuses

Job summary

Concern Housing in New York is seeking a Service Coordinator to assist supportive tenants with community integration using a person-centered, strength-based approach and to ensure documentation and compliance with program requirements.

Hours are Monday–Friday, 10am–6pm. The role involves linking residents to community resources, developing Support Plans, providing counseling, and advocating for housing stability while maintaining records and participating in supervision.

Qualifications

• Bachelor's degree in psychology, rehabilitation, social work, or other related mental health discipline.
• Minimum 2 years’ experience in similar settings with people with mental illnesses.
• Strong verbal and written communication skills.

Responsibilities

• Facilitate linkage with community services and resources.
• Develop quarterly Support Plans, functional assessments and reviews; maintain resident records.
• Provide individual counseling and support for skill development, wellness, housing readiness, and financial literacy.
• Use a person-centered, strength-based approach and document progress.
• Attend supervision and staff meetings and ensure compliance with program requirements.

Skills

Verbal communication

Written communication

Sound judgment

Education

Bachelor's degree in psychology/rehabilitation/social work

Job description

Description

Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. The Service Coordinator is an essential resource and advocate for special needs tenants.

Description

Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. The Service Coordinator is an essential resource and advocate for special needs tenants.

Days/Hours: Monday- Friday; 10am - 6pm

Responsibilities Include But Are Not Limited To

• Facilitate supportive tenants' linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports)
• Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly Support Plans, Functional Assessments, and Support Plan Reviews. Meeting with residents to develop skills and review progress. Responsible for all documentation required for resident record (e.g., progress notes, discharge plans, etc.)
• Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency
• Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim
• Provide supports to ensure availability of full range of housing services, including maintenance issues
• Attendance at weekly supervision and staff meetings
• Other duties as assigned by the Program Director or Supervisor
• Remain current with all Agency required compliance documents and trainings

Requirements

Bachelor's Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years' experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!

• Medical Insurance (Agency pays 80% of the premium)
• Affordable Voluntary Dental and Vision Insurance
• Flexible Spending Accounts
• Agency Sponsored Retirement Plan
• Employee Sponsored 403(b) Retirement Plan
• Agency Sponsored Life Insurance Coverage
• Excellent Paid Time Off Package
• Educational Assistance and Scholarship Programs
• Licensure Reimbursement
• Possible Internship/Clinical Supervision
• Referral Bonuses

Salary: $55,000

Position Requirements

About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.