Service Coordinator

Unlimited abilities; Iowa; On-site; USD 42,000 - 52,000; Full time

Job summary

Unlimited Abilities is seeking a compassionate Service Coordinator to support adults receiving Home and Community-Based Services (HCBS) and Habilitation (HAB). You will be the primary contact for members, families, and stakeholders while ensuring compliance with waiver regulations and delivering person-centered support.

Key responsibilities include coordinating admissions and onboarding, maintaining ISPs, conducting monthly visits, and collaborating with care teams and community partners to

Qualifications

• Strong organizational and communication skills required.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in human services, case management, social work, healthcare, or related field preferred.
• Commitment to person-centered care and supporting individuals in achieving goals.

Responsibilities

• Coordinate client admissions, assessments, intakes, and onboarding.
• Develop, update, and maintain Individual Service Plans (ISPs) and client records.
• Conduct monthly face-to-face visits with individuals receiving services.
• Collaborate with House Leads, care teams, and community partners to ensure services are implemented.
• Assist with referrals to community resources and support services.
• Review and follow up on incident reports and quality assurance recommendations.
• Maintain accurate documentation and ensure compliance with state, federal, and agency requirements.
• Serve as a liaison between clients, families, providers, and stakeholders.
• Participate in meetings, trainings, and ongoing quality improvement efforts.

Skills

Organizational skills

Communication skills

Multitasking

Human services experience

Case management

Job description

Job Description

Job Description

About the Role:

Unlimited Abilities is seeking a compassionate and organized Service Coordinator to support adults receiving Home and Community-Based Services (HCBS) and Habilitation (HAB) services. This role serves as the primary point of contact for members, families, and stakeholders while ensuring compliance with waiver regulations and delivering high-quality, person-centered support.

Key Responsibilities:

• Coordinate client admissions, assessments, intakes, and onboarding.


• Develop, update, and maintain Individual Service Plans (ISPs) and client records.


• Conduct monthly face-to-face visits with individuals receiving services.


• Collaborate with House Leads, care teams, and community partners to ensure services are effectively implemented.


• Assist with referrals to community resources and support services.


• Review and follow up on incident reports and quality assurance recommendations.


• Maintain accurate documentation and ensure compliance with all state, federal, and agency requirements.


• Serve as a liaison between clients, families, providers, and other stakeholders.


• Participate in meetings, trainings, and ongoing quality improvement efforts.

Qualifications:

• Strong organizational and communication skills.


• Ability to manage multiple priorities in a fast-paced environment.


• Experience in human services, case management, social work, healthcare, or a related field preferred.


• Commitment to person-centered care and supporting individuals in achieving their goals.

About Us:

Unlimited Abilities has been dedicated to empowering individuals for nearly a decade.Our clients love us for our personalized approach and commitment to their success, while our employees appreciate a supportive and collaborative work environment.