Service Coordinator

The Harris Center for Mental Health and ID; Houston (TX); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Retirement plan

PTO accrual

Cell phone discounts

Tickets at Work

Headspace subscription

Employee Assistance Program

Student loan forgiveness

Job summary

The Harris Center for Mental Health and IDD is seeking a Service Coordinator to empower individuals with intellectual disabilities by guiding access to medical, psychiatric, residential and financial supports. You’ll bridge consumers, representatives and providers to create person-directed care plans that reflect each client’s goals and needs.

Responsibilities include assessments, ongoing welfare monitoring, and maintaining accurate records while complying with safety standards and mandatory

Qualifications

• Bachelor’s degree in a social, behavioral, or human service field or related qualifies candidates.
• Strong written and verbal communication skills.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Conduct comprehensive assessments following policy and procedures.
• Monitor client welfare quarterly and tailor to individual needs.
• Maintain and update consumer files with data integrity.
• Document timely and accurately across records.
• Travel to consumer homes and engage with diverse individuals.

Skills

Written communication

Verbal communication

Organizational skills

Education

Bachelor’s degree

Bachelor’s with 1 year exp

Job description

• Location 9401 SW Freeway,Houston, TX, 77074,United States
• Base Pay $47,431.00 / Year
• Job Category Direct Care
• Employee Type Full-time
• Required Degree 4 Year Degree

The Harris Center for Mental Health and IDD (\"The Harris Center\")is on the hunt for a dedicated Service Coordinator who is passionate about empowering individuals with intellectual disabilities. In this vital role, you'll help our clients navigate various services—from medical and psychiatric assistance to residential and financial support, and beyond. Your mission is to unlock the full potential of person-directed planning processes, shaping meaningful outcomes according to each individual's unique needs and aspirations. You'll serve as a critical bridge between consumers, legally authorized representatives, program providers, and other key collaborators.

W e're looking for someone with a strong blend of education, experience, and compassion, combined with a profound proficiency in creating and managing care plans. You'll also play a key role in assessing the present and future medical needs of our clients. So, if you’re ready to make a real difference, come join our team at The Harris Center!

Your Role in Action:

• Conduct comprehensive assessments, adhering strictly to our department's policy and procedural guidelines.
• Ensure client welfare through regular, at least quarterly, monitoring tailored to each consumer's unique needs.
• Maintain the highest standard of data integrity by updating consumer files as necessary.
• Be responsible for timely documentation, ensuring all records are updated within our established timelines.
• Uphold a safe and healthy environment by complying with all safety and health requirements and staying updated with mandatory training programs.

What qualifications you will need:

Education

• Bachelor’s degree (B.A.) from four-year accredited college or university with a major in a social, behavioral, or human service field, including but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice.
• OR any Bachelor's degree with one (1) year experience working with persons with intellectual and developmental disabilities

Experience

• Minimum of one year experience in the human services field preferred.
• Experience working with persons with intellectual disabilities preferred.
• Must possess effective written, verbal communication, and organizational skills.
• Must be able to work autonomously in a fast-paced environment.
• Effectively communicates and works with consumers, family members, visitors and fellow employees in a manner that demonstrates knowledge of cultural diversities.

Other Key Qualifications

• Must maintain a valid Texas Driver's License and be insurable under Agency policy.
• Must have reliable transportation.

What we have to offer:

• The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally.
• Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long‑term financial well‑being.
• Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well‑deserved breaks.
• Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness.
• Additionally, our Employee Assistance Program supports your overall well‑being.
• Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team.
• As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education

What else you should know:

• Your Workweek:Monday through Friday, 8-5pm allowing for flexible scheduling
• Your workplace: Embrace the excitement of a field-based role at The Harris Center, offering you the chance to occasionally touch base at our Southwest location (9401 Southwest Freeway) in Houston, TX.
• The environment: This position does involve significant travel to consumer homes, offering the opportunity to meet and work with diverse individuals in their own environments.
• Your interactions: While you may occasionally encounter challenging situations or uncooperative individuals, we view these as opportunities to grow, learn, and adapt. This role will truly refine your skills in managing a broad spectrum of behaviors, ensuring every interaction is handled with professionalism and compassion.
• This posting is associated with position #6562

About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.