Resident Service Coordinator

Silver Tree Residential, LLC; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K Retirement Plan with Employer Match

Holidays and Paid Time Off

Job summary

A growing property management company in Fort Lauderdale is seeking a Resident Services Coordinator. The role involves developing partnerships, providing information on resources, serving as a liaison for residents, and maintaining compliance with HUD requirements. The ideal candidate should have a bachelor’s degree in gerontology or social work and at least three years of relevant experience in social services. Employee benefits include a 401K plan, paid time off, and health insurance.

Qualifications

• Minimum of three years of experience providing social services.
• Genuine interest in continuing education for the elderly.
• Strong written and verbal communication skills.

Responsibilities

• Develop relationships with agencies and nonprofits.
• Maintain resident files in compliance with HUD requirements.
• Serve as a liaison with medical and professional services providers.

Skills

Communication Skills

Problem-Solving

Organizational Skills

Knowledge of MS Office

Experience with Excel

Education

Bachelor’s degree in gerontology, social work, or related field

Master’s degree or AASC Professional Services Coordinator certification

Tools

MS Office

Excel

Job description

About the Company

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. Since 2009, we have operated a portfolio of multi‑family and senior apartment communities focused on providing high‑quality, safe, quiet, and amenity‑filled housing. We have consistently achieved top REAC and MOR scores.

Position

Resident Services Coordinator

Location: Fort Lauderdale, FL
Job Id: 132
# of Openings: 1

Essential Functions and Responsibilities

• Develop relationships and partnerships with multiple agencies and nonprofits in the market area to help provide services for residents.
• Link and develop ongoing educational programming, wellness presentations and on‑site events for residents that enable, empower and promote resident self‑sufficiency.
• Demonstrate a working knowledge of federal, state and local resources, including entitlement and means‑tested programs available to seniors that support a consumer‑directed approach toward independent living.
• Provide information on available resources to residents, their families and representatives that are targeted to meet service needs requested and directed by the resident to enhance their ability to age in place.
• Serve as a liaison with medical and professional services providers, community agencies and/or upon request and/or authorization from the resident or his/her legal representative.
• Report abuse, neglect or exploitation of a resident in accordance and compliance with appropriate state statutes, and standards of ethical practice.
• Does not provide direct services to residents but may provide limited case management when requested and authorized by the resident.
• Maintain resident files in compliance with HUD requirements, utilizing such files to prepare and submit HUD regulatory reports as directed.
• Develop and maintain a resource directory for the apartment community.
• When consumer‑directed, SC shall assist the resident, family and designated representatives with transition into and out of the facility.

Qualifications

• Individual will possess a minimum of a bachelor’s degree in gerontology, social work or related field.
• Master’s degree and/or AASC Professional Services Coordinator certification is preferred but not required.
• Individual will possess a minimum of three years of experience providing social services and a genuine interest in continuing education that directly serves the elderly.
• Individual will be informed as to legal liability issues relevant to the provision of social services to at-risk populations.
• Individual will possess a sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges.
• Individual will possess strong written and verbal communication skills, and the ability to problem‑solve, educate and advocate for vulnerable adults.
• Excellent organizational skills and knowledge of MS Office. Experience with Excel is required.

Employee Benefits

• 401K Retirement Plan with Employer Match
• Holidays and Paid Time Off for Personal, Sick and VacationTime

Competitive salary and additional benefits such as health insurance, paid vacation, guaranteed holiday bonus and professional development opportunities are offered.

For more information, please visit our website: www.st-residential.com.

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.