Service Coordinator

UPA LLC; Chicago (IL); In loco; USD 40.000 - 56.000; Tempo pieno

Descrizione del lavoro

UPA LLC in Chicago, IL seeks a Service Coordinator to support affordable housing properties and coordinate community activities. The role liaises between residents, property management, and service providers to ensure high service standards.

The position emphasizes tenant intake, maintenance coordination, and event planning to build a sense of community and engagement among residents.

Competenze

• High school diploma or equivalent required; degree preferred.
• 1–3 years experience in affordable housing or related fields.
• Strong organizational and communication skills; passion for diverse populations.

Mansioni

• Assist the Property Manager in daily operations of affordable housing properties.
• Conduct tenant intakes, process applications, maintain resident records.
• Handle resident inquiries about leases, payments, and maintenance requests.
• Coordinate maintenance and repair activities; ensure timely resolutions.
• Organize community events and engage residents through programs.
• Prepare newsletters and communications to residents.

Conoscenze

Organizational skills

Communication

Community engagement

Formazione

High school diploma or equivalent

Associate or Bachelor's in related field

Strumenti

Microsoft Office Suite

Property management software

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Chicago, IL, US

7 days ago Requisition ID: 1035

Job Title: Service Coordinator

Reports to: Property Manager Employment Type: Full-Time

Position Summary:

The Service Coordinator plays a dynamic role in providing comprehensive support for affordable housing property management, while also fostering a sense of community through event planning and light service coordination responsibilities. This individual acts as a liaison between residents, property management, and service providers, ensuring high standards of service and engagement.

Key Responsibilities:

Property Management Support

• Assist the Property Manager in overseeing daily operations of affordable housing properties, ensuring compliance with all applicable regulations.
• Conduct tenant intakes, process applications, and maintain accurate resident records.
• Handle resident inquiries related to leases, payments, and property maintenance requests.
• Coordinate and schedule maintenance and repair activities, ensuring timely resolution of resident concerns.
• Conduct property inspections and report findings to the Property Manager.

Service Coordination

• Connect residents with appropriate community resources, such as health services, employment programs, and educational opportunities.
• Provide basic guidance to residents regarding available support programs and eligibility requirements.
• Maintain partnerships with local service organizations to expand resources available to residents.

Community Engagement and Event Planning

• Organize and manage community events and activities to enhance resident engagement and build a sense of community.
• Plan seasonal or holiday celebrations, workshops, or educational events for residents.
• Collaborate with residents to gather feedback on desired activities or services.

Administrative Duties

• Create and distribute newsletters, flyers, and other communications to residents.
• Ensure accurate documentation of all resident interactions, property updates, and event details.

Other Duties

• Assist with occasional special projects as directed by the Property Manager.

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree in social work, property management, or related field preferred.
• 1–3 years of experience in affordable housing, property management, social services, or community development.
• Strong organizational and communication skills, with a passion for serving diverse populations.
• Proficiency in Microsoft Office Suite; experience with property management software is a plus.