Service Coordinator

Paycom - ATS; Charlotte, Indian Trail (NC, NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS in Charlotte NC is seeking a detail-oriented Service Coordinator to place orders, track and schedule roofing or siding repairs, and monitor unfinished jobs.

You will handle data entry, update records, and maintain clear communication with field managers, suppliers, homeowners, and co-workers. A GED or high school diploma and 1 year of office or construction experience are preferred.

Qualifications

• High school diploma or GED required; 1 year experience in office or construction preferred.
• Strong communication and time management abilities.
• Ability to work in a team and follow directions.

Responsibilities

• Updates various records.
• Data entry
• Scheduling service requests.
• Updates Builder’s Records.
• Communicates professionally and efficiently with field managers, suppliers, builders, home owners and co-workers.
• Provides follow up and status update as requested by management.
• Assists and backs-up the Senior Service Coordinator as needed.
• Other duties as assigned.

Skills

Excellent communication skills

Excellent customer service skills

Excellent team player

Education

High school diploma or GED

Job description

Job Details

Job Location: Charlotte NC Corporate Headquarters - Indian Trail, NC, Salary Range: Undisclosed, Job Shift: Day, Job Category: Construction, Job Summary: Has knowledge to place orders, track and schedule roofing or siding repairs, materials and jobs. This position tracks unfinished jobs and reschedules them accordingly.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Essential Duties and Responsibilities

• Updates various records.
• Data entry
• Scheduling service requests.
• Updates Builder’s Records.
• Communicates professionally and efficiently with field managers, suppliers, builders, home owners and co-workers.
• Provides follow up and status update as requested by management.
• Assists and backs-up the Senior Service Coordinator as needed.
• Other duties as assigned.

Qualifications: Required Skills/Abilities

• Excellent communication skills, and the ability to follow directions.
• Excellent customer service skills, and good time management skills.
• Excellent team player.

Education and Experience

• High school diploma or general education degree (GED).
• 1 year of experience in office or construction industry preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to stand, walk, bend and perform some travel.
• Light to moderate lifting up to 15 pounds, pushing and pulling abilities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, as these may change, and/or new ones may be assigned at any time with or without notice.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."