Service Coordinator

The Greater BoerneChamber of Commerce; Boerne, Northern (TX, KY); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health insurance

Job summary

Home Instead of Boerne is hiring a Service Coordinator to match the best Care Professionals to clients in the Boerne, Fredericksburg, and Kerrville areas. You will recruit, identify and schedule Care Pros, aligning skills, personality, and availability to deliver high-quality service.

The role emphasizes strong communication, independent organization, and teamwork, with responsibilities including supervising Care Pro staff and ensuring compliance with company policies.

Qualifications

• Must have high school diploma or equivalent.
• One year of related business experience or equivalent education/work experience.
• Must possess a valid driver’s license.

Responsibilities

• Recruit and schedule Care Professionals to serve clients.
• Identify best-fit Care Pros matching skills, personality, and availability.
• Oversee Care Pro staff operations and ensure quality service.

Skills

Communication skills

Organizational skills

Teamwork

Excel proficiency

Written communication

Education

High school diploma

Driver's license

Tools

Excel

Word

Job description

Do you enjoy strategic puzzles and have great solution-seeking skills?

Home Instead® of Boerne is looking to hire a Service Coordinator who can help match the best Care Professional to each client in the Boerne, Fredericksburg, and Kerrville areas.

The Service Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Service Coordinator is expected to identify and schedule the most appropriate Care Pros to serve each of our clients, matching skills, personality, and availability to provide the highest quality service to clients.

Home Instead Benefits include:

• Competitive Wages ($40,000 - $45,000 per year)
• Paid Time Off
• Health Insurance

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Supervisory Responsibilities:

• This position will be responsible for overseeing all the functions performed by the Care Pro staff

Knowledge, Skills and Abilities:

• Must understand and uphold the policies and procedures established by Texas Hill Country Care, LLC, d.b.a. an independently owned and operated Home Instead franchise
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information, and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity, and fair-mindedness consistently with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly, and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office co-workers, Care Pros, and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills

Each Home Instead® franchise office is independently owned and operated.

Additional Postings available from Home Instead Senior Care