Service Contract Specialist

Remote Worker LTD.; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Siemens Healthineers invites applications for a Service Contract Specialist to quote, book and manage service contracts and tenders, partnering with Service Manager and stakeholders. You will ensure accuracy in quotes, orders and SAP data while supporting continuous improvement.

Join a global Healthineers team committed to fighting cancer and delivering accessible healthcare. This remote-friendly role offers collaboration with local and international colleagues and opportunities for professional

Qualifications

• Bachelor's Degree or equivalent related experience.
• Experience with SAP preferable, Salesforce or equivalent ERP product also considered.
• Excellent written and verbal communication skills.
• Service oriented towards customers and internal and stakeholders.
• Strong organizational skills and ability to prioritize tasks.
• Ability to collaborate effectively with local and global internal teams.
• Ability and confidence to work autonomously.
• Self motivated and results focused.

Responsibilities

• Validate and book Service Contracts or Purchase Orders.
• Prepare Service Contract quotations in partnership with the Service Manager and acquire appropriate approvals.
• Drive the Service Contract renewal process; by preparing and reviewing quotes with stakeholders, sending quotes to customers, and validating and booking orders in the system.
• Process warranty contracts.
• Drive the quote and tender process from reading the tender specifications until submission of the tender documents (via postal services or through electronic platforms).
• Input and maintain the accuracy of customer related data in SAP.
• Respond to customer inquiries (both internal and external) in a timely manner.
• Develop and submit monthly reports and forecasts, as required.
• Participate in continuous improvement initiatives and team building activities
• Participate in internal and external audits (SOX & PWC).

Skills

Communication skills

Autonomy

Team collaboration

Self-motivation

Customer focus

Autonomy

Self-motivated

Education

Bachelor's degree or equivalent

Tools

SAP

Salesforce

ERP systems

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Service Contract Specialist –

Together, we can beat cancer.

At Varian, we bring together the worlds’ best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. If you want to be part of this important mission, we want to hear from you.

As the Service Contract Specialist, you will be responsible for the quoting and booking of Service Contracts and working on tender process preparation.

You will liase with internal staff and external stakeholders to ensure accuracy and compliance in preparation, submission and booking of the quotes, tenders, and purchase orders.

Role Responsibilities:

• Validate and book Service Contracts or Purchase Orders.
• Prepare Service Contract quotations in partnership with the Service Manager and acquire appropriate approvals.
• Drive the Service Contract renewal process; by preparing and reviewing quotes with stakeholders, sending quotes to customers, and validating and booking orders in the system.
• Process warranty contracts.
• Drive the quote and tender process from reading the tender specifications until submission of the tender documents (via postal services or through electronic platforms).
• Input and maintain the accuracy of customer related data in SAP.
• Respond to customer inquiries (both internal and external) in a timely manner.
• Develop and submit monthly reports and forecasts, as required.
• Participate in continuous improvement initiatives and team building activities
• Participate in internal and external audits (SOX & PWC).

Skills & Experience Required:

• Bachelors Degree or equivalent related experience.
• Experience with SAP preferable, Salesforce or equivalent ERP product also considered.
• Excellent written and verbal communication skills.

• Service oriented towards customers and internal and stakeholders.

• Strong organizational skills and ability to prioritize tasks.
• Ability to collaborate effectively with local and global internal teams.
• Ability and confidence to work autonomously.
• Self motivated and results focused.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

#LI-REMOTE

#LI-OSI

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.