Service Contract Manager

Linder-Industrial-Machinery-Company; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Linder Industrial Machinery Company in Plant City, FL is seeking a Service Contract Manager to create and manage Preventive Maintenance programs, increasing departmental revenue through efficiencies and customer-focused service.

The role involves scheduling Lube Technicians, dispatching personnel, generating quotes, and monitoring performance to ensure customer satisfaction. A technical degree and strong communication skills are required.

Qualifications

• Minimum two-year technical degree or equivalent experience.
• Five years technician experience.
• Excellent verbal and written communication; proficient computer skills.

Responsibilities

• Create Preventive Maintenance schedule for Lube Technicians, working closely with Service managers and customers.
• Dispatch Lube Technicians.
• Manage Lube Technicians, providing direction as required.
• Prepare Preventive Maintenance quotes for customers.
• Input data regarding equipment, maintenance schedules, work orders, and other related items into computerized maintenance system.
• Open and close work orders.
• Ensure oil sample protocol is adhered to by Lube Technicians.
• Ensure customer satisfaction through measurement and reporting, taking prompt action when needed.
• Monitor operational performance and efficiencies.
• Other tasks as requested by manager.

Skills

Proficient computer skills

Excellent communication

Collaboration

Education

Two-year technical degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Contract Manager

Professional Plant City, FL, US

10 days ago Requisition ID: 4615

Linder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.

Job Summary:

Create and manage Preventative Maintenance program, increasing departmental revenue through additional efficiencies.

Responsibilities:

• Create Preventive Maintenance schedule for Lube Technicians, working closely with Service managers and customers
• Dispatch Lube Technicians
• Manage Lube Technicians, providing direction as required
• Prepare Preventive Maintenance quotes for customers
• Input data regarding equipment, maintenance schedules, work orders, and other related items into computerized maintenance system
• Open and close work orders
• Ensure oil sample protocol is adhered to by Lube Technicians
• Ensure customer satisfaction through measurement and reporting, taking prompt action when needed
• Monitor operational performance and efficiencies
• Other tasks as requested by manager

Skills/Experience

• Minimum two-year technical degree or equivalent experience
• Five years technician experience
• Proficient computer skills Excellent communication skills – verbal and written
• Ability to collaborate and encourage employee involvement

Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.