Service Consultant

Emerald Blue; Tukwila (WA); On-site; USD 64,800 - 79,200; Full time

Benefits offered by this job

Industry-leading compensation structure

401(k) plan with company match

PTO, Paid Holidays, and Sick Time

Job summary

Emerald Blue is seeking a driven Service Consultant to join our Washington team. The ideal candidate will thrive in the commercial furniture space, managing client relationships and providing tailored facilities services.

Responsibilities include conducting needs assessments, presenting proposals, and ensuring project execution. Minimum 3 years in relevant sectors is required. The role offers competitive compensation and growth opportunities.

Qualifications

• Minimum of 3 years of experience in commercial furniture, B2B services, or facilities management.
• Proven ability to build lasting client relationships and close complex sales.
• Strong understanding of sales cycles within real estate or workplace services.

Responsibilities

• Cultivate and manage relationships with clients in commercial interiors.
• Conduct strategic needs assessments and offer customized service solutions.
• Coordinate with internal teams to ensure smooth project execution and client satisfaction.

Skills

Relationship management

Sales skills

Communication skills

Negotiation skills

Time management

Tools

Microsoft Office Suite

CRM platforms

Job description

Why Join Emerald Blue?

• Industry-leading compensation structure: $72,000 base + Year 1 commission guarantee (Average total comp of $130k)
• PTO, Paid Holidays, and Sick Time.
• 401(k) plan with company match.
• Growth opportunities within a rapidly scaling organization

Description

Are you already thriving in the commercial furniture or contract interiors space and ready to expand your impact beyond product sales? Emerald Blue is looking for a driven and relationship-focused Service Consultant to join our Washington team.

This is a strategic growth role for someone who understands the full lifecycle of commercial environments—from installation to decommissioning—and wants to be part of a forward-thinking company that supports dynamic workspaces across industries.

In this role, you’ll leverage your knowledge of commercial spaces to sell a robust suite of facilities services: commercial moving, new furniture installation, MAC (move/add/change), FF&E for hospitality, decommissioning, storage, asset management, and technology services. You’ll act as a trusted advisor to workplace leaders, A&D firms, facility managers, and project teams—helping them achieve seamless transitions and optimized environments.

Key Responsibilities

• Cultivate and manage relationships with clients in the commercial interiors space, including corporate, healthcare, hospitality, and education sectors.
• Conduct strategic needs assessments and offer customized service solutions.
• Collaborate with furniture dealers, facility teams, and project managers to identify opportunities to integrate Emerald Blue services.
• Develop and present estimates, proposals, and service agreements.
• Coordinate with internal teams to ensure smooth project execution and client satisfaction.
• Track activity, pipeline, and KPIs using CRM and reporting tools.
• Monitor competitor offerings and market trends to uncover new business opportunities.

Requirements

• Familiarity with the general marketplace in the Seattle area.
• Highly motivated and target-driven with a proven track record in sales.
• Excellent prospecting, selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills.
• Ability to create and deliver presentations tailored to the needs of the audience.
• Knowledge of Microsoft Office Suite.

Qualifications

• Minimum of 3 years of experience in the commercial furniture, B2B services, or facilities management sectors.
• Proven ability to build lasting client relationships and close complex, service-driven sales.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales cycles within real estate, relocation, or workplace services.
• Familiarity with the Seattle-area business landscape is a strong plus.
• Proficiency in Microsoft Office Suite and CRM platforms.

Equal Opportunity

Emerald Blue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information.