Automotive Service Advisor

Findlay Honda North; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical

Dental insurance

Vision insurance

401K

Job summary

Findlay Honda North seeks a personable Customer Service Representative to greet customers, gather vehicle information, and communicate service progress. You will deliver outstanding service and clearly explain vehicle symptoms and charges, helping customers understand the work performed.

The role requires energy, integrity, and a commitment to a long-term career with a growing automotive group in the Southwest. Training is provided and a positive team environment is emphasized.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Previous customer service experience.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Energy level

Integrity

Long-term career orientation

Job description

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits

• Great working environment
• Paid Training
• Medical
• Dentaland Vision insurance
• 401K

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity