Service Concierge

Lexus LC; Jacksonville (FL); On-site; USD 37,000; Full time

Job summary

A leading dealership in Jacksonville seeks a positive, entry-level Service Concierge to enhance customer experiences. Responsibilities include managing service appointments and addressing inquiries. The role offers a supportive, family-owned culture with various employee benefits including paid training and personal time off.

Benefits

Sundays off

Paid Training

Employee vehicle purchase plans

Health and wellness benefits

Discounts on products and services

Qualifications

• Excellent communication and organizational skills.
• Experience using Microsoft Office suite.
• Ability to multitask effectively with customers and vendors.

Responsibilities

• Make and receive calls to set service appointments.
• Process payments and provide administrative support.
• Handle customer complaints with integrity.

Skills

Communication

Organizational

Tools

Microsoft Office

Job description

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Lexus of Jacksonville provided pay range

This range is provided by Lexus of Jacksonville. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$37,000.00/yr - $37,000.00/yr

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Job Responsibilities:

Make and receive calls to set service appointments

• Processing payments and invoicing and other miscellaneous office duties
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support including mailing, scanning, faxing and copying
• Maintain office supplies for specific location
  
  
  

Requirements:

• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
  
  
  

What We Offer

Sundays off, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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