Service Center Warehouse Leader | Operations & Logistics Expert

Graybar; Dallas (TX); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Employee stock ownership plan

Medical, Dental, Vision benefits

401(k) with company match

Paid Vacation and Holidays

Job summary

Graybar is seeking a Service Center Manager in Dallas, TX to lead all warehouse operations, including workforce management, inventory controls, and logistics processes. You will drive customer service performance and ensure safety, security, and compliance across the site.

Ideal candidates have 5+ years in supervision and logistics, a 4-year degree preferred, and proven ability to manage SAP/WMS systems, equipment, and ISO procedures.

Qualifications

• Minimum 5 years of supervisory, logistics and material handling experience.
• Bachelor's degree preferred.
• Ability to perform physical requirements to receive, pick, pack, ship and move materials.

Responsibilities

• Oversee workforce management including hiring, training, evaluating, mentoring, rewarding and succession planning.
• Train personnel on business systems to improve accuracy and efficiency.
• Manage loading/unloading, picking, packing, shipping, receiving, and transportation of merchandise.
• Coordinate incoming/outgoing shipment activity and ensure timely customer service to meet goals.
• Perform physical handling tasks and operate warehouse equipment safely.
• Maintain security and safe working conditions; manage loss prevention and cycle counts.
• Supervise Warehouse Management System (WMS) tasks and maintenance.
• Determine order routing and inspect loading operations for compliance.
• Prepare productivity and status reports for shipping/receiving, inventory, and safety.
• Procure warehouse supplies and implement layout changes as needed.
• Ensure ISO procedures are followed and lead Zone/Service Center Steering Committee.

Skills

Supervisory experience

Logistics management

Material handling

SAP

Warehouse Management System (WMS)

Leadership

Communication skills

Safety compliance

Problem solving

Education

4-year degree preferred

Tools

SAP

WMS

Job description

Graybar is seeking a Service Center Manager in Dallas, TX to lead all warehouse operations, including workforce management, inventory controls, and logistics processes. You will drive customer service performance and ensure safety, security, and compliance across the site.

Ideal candidates have 5+ years in supervision and logistics, a 4-year degree preferred, and proven ability to manage SAP/WMS systems, equipment, and ISO procedures.