Service Center Operations Sr Manager

Gulfstream; Mesa (AZ); On-site; USD 130,000 - 170,000; Full time

Job summary

Gulfstream in Mesa, AZ seeks a Service Center Operations Senior Manager to lead our critical maintenance operations, ensuring FAA compliance and timely aircraft readiness. You will coordinate hangar activities, manage labor budgets, and drive safety and Lean Six Sigma initiatives.

Reporting to the Service Center leadership, you will supervise teams, optimize schedules, and partner with customers to meet expectations while maintaining cost margins.

Qualifications

• Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and experience.
• 8 years aircraft maintenance experience including 4 years in-service maintenance on large or mid-size cabin aircraft.
• 6 years of supervisor experience in aviation maintenance or related role (or 4 years with a Masters to offset 2 years).
• Position Purpose: Provide management and direction for assigned Product Support Service Center area to ensure aircraft maintenance meets customer, FAA, and cost/margin requirements.

Responsibilities

• Coordinate customer scheduling with PS scheduling group to ensure competitive downtimes within the Service Center capacity and manage labor hours to meet budgets.
• Coordinate hangar operations to achieve labor efficiency and meet schedules; instruct subordinates on resources, methods, and procedures; maintain FAA standards.
• Meet with customer representatives to discuss progress and problems.
• Administer corporate and personnel policies; appraise performance for next level.
• Supervise a continuous safety program in hangar area including equipment operation and housekeeping.
• Support Lean Six Sigma initiatives and participate in improvement efforts.
• Oversee training of employees to ensure awareness of company policies and regulations.

Skills

Leadership

Communication

Lean Six Sigma

Education

Bachelor's Degree in aviation maintenance or related field

A&P license

Job description

Service Center Operations Sr Manager in GAC Mesa

Unique Skills:

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.

Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. An A&P license and four (4) years of related aircraft experience may offset the Bachelors degree. 8 years aircraft maint aviation exp to include. 4 years of in-service maintenance experience on large or mid-size cabin aircraft. 6 years of supervisor experience in a related role (i.e. aviation maintenance, general manufacturing) or 4 years of supervisor experience with a Masters to offset 2 years of supervisor experience. Position Purpose:Provide management and direction for assigned Product Support Service Center area to ensure that aircraft maintenance is accomplished within customer requirements, FAA requirements, and company established time frames and cost/margin requirements.

Job Description

Principle Duties and Responsibilities:Essential Functions:

1. Coordinate customer scheduling with PS scheduling group to ensure competitive downtimes within the Service Center capacity. Manage labor hours to meet Service Center revenue and cost budgets.
2. Coordinate hangar operations to achieve labor efficiency objectives and accommodate customer schedules. Instruct subordinates in the efficient and effective use of company resources, work methods and procedures in order to meet aircraft schedules and deadlines. Maintain compliance with Gulfstream Repair Station and FAA Airworthiness Standards.
3. Meet with customer representatives to discuss progress of work and problems. .
4. Administer corporate and personnel policies and procedures. Appraise performance of subordinates and submit them to next level of management for review.
5. Supervise a continuous safety program in hangar area, which includes operation of support equipment, aircraft systems and general housekeeping.
6. Participate in improvement initiatives and actively support Lean Six Sigma initiatives. .

Additional Functions:

1. Oversee the training of employees to ensure that employees are aware of and comply with company and government policies, procedures and regulations. .

Perform other duties as assigned.Other Requirements:

1. Ability to successfully manage profit/loss responsibilities.
2. Airframe and Powerplant or pilots license preferred.
3. Must have demonstrated leadership ability and possess strong communication skills.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 236366

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/30/2026