Service Center Operations Sr Manager

Gulfstream Aerospace Corporation; Mesa (AZ); On-site; USD 130,000 - 190,000; Full time

Job summary

Gulfstream Aerospace Corporation in Mesa, AZ, seeks a Service Center Operations Senior Manager to lead scheduling, hangar operations, and performance management for a high-demand service center. You will ensure safe, efficient aircraft support while meeting budgets and timelines, guiding teams and coordinating customer communication.

Required are a Bachelor's in aviation maintenance or related field, an A&P license, and extensive leadership experience in aviation maintenance, including

Qualifications

• Bachelor's degree in aviation maintenance or related field required; equivalent combination of education and experience considered.
• A&P license and 4+ years of related aircraft experience may offset degree requirements.
• 8+ years of aircraft maintenance experience including in-service maintenance on large or mid-size cabin aircraft.
• 6+ years of supervisory experience in aviation maintenance or related roles; or 4 years with a Master's to offset 2 years of supervision.

Responsibilities

• Coordinate customer scheduling in PS scheduling group to meet service capacity and budgets.
• Oversee hangar operations to improve labor efficiency and meet schedules while complying with FAA standards.
• Meet with customer representatives to discuss progress and resolve issues.
• Administer corporate policies and appraise subordinates' performance.
• Supervise a continuous safety program in the hangar area and manage equipment use.
• Support Lean Six Sigma initiatives and participate in improvement projects.

Skills

A&P license

Aviation maintenance

Leadership

Lean Six Sigma

Education

Bachelor's Degree in aviation maintenance or related field

Job description

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Company: Gulfstream Aerospace Corporation

Service Center Operations Sr Managerin GAC Mesa

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people and when our people thrive, so does our mission.

Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. An A&P license and four (4) years of related aircraft experience may offset the Bachelors degree. 8 years aircraft maint aviation exp to include. 4 years of in-service maintenance experience on large or mid-size cabin aircraft. 6 years of supervisor experience in a related role (i.e. aviation maintenance, general manufacturing) or 4 years of supervisor experience with a Masters to offset 2 years of supervisor experience.

Job Description

Principle Duties and Responsibilities:Essential Functions:

• Coordinate customer scheduling with PS scheduling group to ensure competitive downtimes within the Service Center capacity. Manage labor hours to meet Service Center revenue and cost budgets.
• Coordinate hangar operations to achieve labor efficiency objectives and accommodate customer schedules. Instruct subordinates in the efficient and effective use of company resources, work methods and procedures in order to meet aircraft schedules and deadlines. Maintain compliance with Gulfstream Repair Station and FAA Airworthiness Standards.
• Meet with customer representatives to discuss progress of work and problems. .
• Administer corporate and personnel policies and procedures. Appraise performance of subordinates and submit them to next level of management for review.
• Supervise a continuous safety program in hangar area, which includes operation of support equipment, aircraft systems and general housekeeping.
• Participate in improvement initiatives and actively support Lean Six Sigma initiatives. .

Additional Functions:

• Oversee the training of employees to ensure that employees are aware of and comply with company and government policies, procedures and regulations. .

Perform other duties as assigned.

Other Requirements:

• Ability to successfully manage profit/loss responsibilities.
• Airframe and Powerplant or pilots license preferred.
• Must have demonstrated leadership ability and possess strong communication skills.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 236366

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/30/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Phoenix
Job Segment: Six Sigma, Service Manager, Operations Manager, Lean Six Sigma, Management, Customer Service, Operations, Aviation