Service Center Manager: Lead Operations & Profitability

FleetPride; Pittsburgh (Allegheny County); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

FleetPride in Pittsburgh is seeking a Service Manager to supervise and coordinate operations across the Service Center, drive EBITDA and inventory goals, and ensure customer satisfaction. You will oversee service workflows, manage invoices, and lead a team of technicians.

The role requires a high school diploma or GED (bachelor’s preferred), strong P&L experience, and proven leadership. The position offers on-site work and the chance to impact a growing national after-market truck parts business.

Formación

• Experience in service operations and customer service.
• Ability to manage a P&L and budgets.
• Strong leadership and coaching skills.
• Excellent communication and problem-solving abilities.

Responsabilidades

• Oversee all Service functions and workspaces in the Service Center.
• Delegate tasks and monitor workflow and progress of current work.
• Deliver excellent customer service by providing knowledge, guidance and resolving concerns.
• Coach employees to achieve high performance and manage costs and assets.
• Maintain accurate invoices and update work orders.

Conocimientos

P&L management

Customer service

Salesmanship

Leadership

Coaching employees

Communication skills

Educación

High school diploma or GED

Bachelor's degree preferred

Herramientas

Microsoft Office

Google Docs

Descripción del empleo

FleetPride in Pittsburgh is seeking a Service Manager to supervise and coordinate operations across the Service Center, drive EBITDA and inventory goals, and ensure customer satisfaction. You will oversee service workflows, manage invoices, and lead a team of technicians.

The role requires a high school diploma or GED (bachelor’s preferred), strong P&L experience, and proven leadership. The position offers on-site work and the chance to impact a growing national after-market truck parts business.