Service Center Manager

300 Reliant Student Transport, LLC; United States; On-site; USD 80,000 - 105,000; Full time

Job summary

Minnesota Coaches LLC is seeking a Service Center Manager to oversee the busing operations at a designated service center. You will coordinate and supervise procedures across departments, ensure safety, and manage route budgets while communicating with drivers, staff, executives, and clients.

Responsibilities include developing and enforcing transportation policies, ensuring compliance with federal, state, and local regulations, and leading staff through training and safety audits.

Qualifications

• Effective verbal and written communication skills.
• 5-7 years’ experience in the transportation industry.
• Strong leadership experience.
• Excellent problem-solving skills.
• Familiarity with industry safety, state, and federal regulations.

Responsibilities

• Manage the transportation operations for a specific service center.
• Develop, implement, and monitor transportation policies and procedures.
• Ensure compliance with federal, state, and local transportation regulations.
• Supervise and train transportation staff.
• Conduct regular safety audits and implement corrective actions.
• Coordinate with other departments to ensure smooth route flow.
• Monitor route budgets and make recommendations for improvement.
• Develop and maintain relationships with transportation vendors and stakeholders.

Skills

Verbal & written communication

Leadership

Problem solving

Regulatory familiarity

Job description

Service Center Manager Position Summary:

The role of Service Center Manager is responsible for managing and overseeing the busing operations of a specific service center. The Service Center Manager duties include coordinating and supervising procedures across departments, ensuring safety, and managing route budgets. The person in this role communicates with a diverse group of stakeholders, from drivers and bus staff to senior executives and clients. Additionally, they develop busing policies and procedures, ensure compliance with regulatory requirements, and measure key performance indicators to uphold operational excellence.

Responsibilities include but are not limited to

• Manage the transportation operations for a specific service center
• Develop, implement, and monitor transportation policies and procedures
• Ensure compliance with federal, state, and local transportation regulations
• Supervise and train transportation staff
• Conduct regular safety audits and implement corrective actions
• Coordinate with other departments to ensure smooth route flow
• Monitor route budgets and make recommendations for improvement
• Develop and maintain relationships with transportation vendors and stakeholders

Education, Experience and Skills:

• Effective verbal and written communication skills
• 5-7 years’ experience in the transportation industry
• Strong leadership experience
• Excellent problem-solving skills
• Familiarity with industry safety, state, and federal regulations

Pay range:$80-105k Southwest Coaches Average Pay Rate 105000

Benefits and Total Rewards

We believe in rewarding great people with meaningful benefits that support your health, growth and long term success.

• Part Time Team Members
• Dental insurance
• Vision insurance
• Paid training
• Annual bonus opportunity
• Career development opportunities

This job description outlines the general nature and level of responsibilities associated with this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be required to perform additional job-related duties consistent with business needs. The Company reserves the right to revise, modify, interpret, or apply this job description at its discretion and in accordance with applicable law. Employment is at will and may be terminated by either the employee or the Company at any time, subject to applicable law.

Minnesota Coaches LLC and its affiliated companies are Equal Opportunity Employers and prohibit discrimination and harassment of any kind.

All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law.

Minnesota Coaches, a Reliant Transportation Group Company, aspires to be the most trusted passenger transportation provider, safely opening doors to learning and lifelong memories.

Learn more about how we support communities and create meaningful travel experiences at www.minnesotacoaches.com or on Facebook @MinnesotaCoaches or LinkedIn @MinnesotaCoaches&Affiliates.