Router/Dispatcher

300 Reliant Student Transport, LLC; United States; On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Paid training

Annual bonus opportunity

Career development opportunities

Job summary

Minnesota Coaches LLC is seeking a Router/Dispatcher to plan, coordinate, and dispatch daily and weekly bus routes. You will monitor real-time operations, communicate with drivers, and collaborate with maintenance and customer service teams to ensure timely service.

The role requires a high school diploma and 2+ years of dispatching or routing experience, with strong organizational, multitasking, and communication skills. Proficiency with routing software is essential.

Qualifications

• High school diploma or equivalent.
• 2+ years of dispatching or routing experience preferred.
• Strong organizational and multitasking skills.
• Effective communication skills.
• Proficiency with routing and dispatch software.
• Ability to remain calm and make quick decisions in fast-paced situations.
• Southwest Coaches.

Responsibilities

• Plan and develop daily and weekly bus routes.
• Dispatch buses and communicate route assignments to drivers.
• Monitor route performance and adjust as necessary.
• Respond to driver and operational issues in real time.
• Maintain route and dispatch records.
• Coordinate with maintenance to ensure vehicle availability.
• Communicate with schools, organizations, and customers regarding service changes.

Skills

Dispatching experience

Routing experience

Organizational skills

Multitasking

Communication skills

Routing software

Calm under pressure

Southwest Coaches

Education

High school diploma

Tools

Routing software

Job description

Router/Dispatcher Position

Router / Dispatcher Position Summary: The role of Router / Dispatcher is responsible for planning, coordinating, and dispatching bus routes to ensure efficient and timely service. This includes developing route schedules, monitoring real-time operations, and communicating with drivers to resolve issues. The Router / Dispatcher collaborates with operations, maintenance, and customer service teams to meet service commitments and optimize routing efficiency.

Responsibilities

• Plan and develop daily and weekly bus routes
• Dispatch buses and communicate route assignments to drivers
• Monitor route performance and adjust as necessary
• Respond to driver and operational issues in real time
• Maintain route and dispatch records
• Coordinate with maintenance to ensure vehicle availability
• Communicate with schools, organizations, and customers regarding service changes

Education, Experience and Skills

• High school diploma or equivalent
• 2+ years of dispatching or routing experience preferred
• Strong organizational and multitasking skills
• Effective communication skills
• Proficiency with routing and dispatch software
• Ability to remain calm and make quick decisions in fast-paced situations
• Southwest Coaches

Average Pay Rate 27

Benefits and Total Rewards

• Part Time Team Members
• Dental insurance
• Vision insurance
• Paid training
• Annual bonus opportunity
• Career development opportunities

This job description outlines the general nature and level of responsibilities associated with this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be required to perform additional job-related duties consistent with business needs.

The Company reserves the right to revise, modify, interpret, or apply this job description at its discretion and in accordance with applicable law.

This job description does not create a contract of employment with the Company. Employment is at will and may be terminated by either the employee or the Company at any time, subject to applicable law.

Minnesota Coaches LLC and its affiliated companies are Equal Opportunity Employers and prohibit discrimination and harassment of any kind.

All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law.

Minnesota Coaches, a Reliant Transportation Group Company, aspires to be the most trusted passenger transportation provider, safely opening doors to learning and lifelong memories.

Learn more about how we support communities and create meaningful travel experiences at www.minnesotacoaches.com or on Facebook @MinnesotaCoaches or LinkedIn @MinnesotaCoaches&Affiliates.