Office Manager

arrowexterminators; Fairhope (AL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators is seeking a full-time Office Manager to support the Branch Manager and oversee day-to-day administrative operations at the service center. You will guide and motivate staff while delivering excellent service to internal and external customers.

We offer a robust benefits package and a family-oriented culture. The role emphasizes leadership, organization, and effective communication to ensure smooth branch operations and client satisfaction.

Qualifications

• Office administration experience is required.
• Proficiency in Microsoft Office Suite is essential.
• High school diploma or equivalent is required.
• Professional appearance and strong communication skills are expected.
• Able to work a 40-hour (minimum) workweek with potential overtime.
• Team-oriented and customer-service mindset is important.

Responsibilities

• Oversee all administrative staff and functions at the service center.
• Interact with customers by phone or email to schedule and resolve issues.
• Ensure services are entered, scheduled, posted, collected, and sold.
• Train, motivate, and work alongside the team to meet branch goals.

Skills

Office Administration

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Office Manager

Arrow Exterminators is looking to hire a full-time Office Manager. In this position, you will have the opportunity to provide uncompromised service, support, and administration to internal and external Service Center customers. The Office Manager also aids the Branch Manager with overseeing the day-to-day activities within the branch. Additionally, you will communicate and motivate team members to achieve service center goals.

Our administrative representatives enjoy benefits including:

• generous time off,


• 11 paid holidays,


• 401(k) with company match, Roth IRA,


• medical, dental and vision insurance,


• high deductible HSA,


• telemedicine,


• disability, cancer, and accident insurance.


• health & wellness suite


• company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

A DAY IN THE LIFE OF AN OFFICE MANAGER

You will use your strong leadership and computer literacy skills to oversee all administrative staff and functions at a service center. There are a lot of moving parts to ensuring an awesome experience to our customers and team members so attention to detail and multi-tasking are important. Some of the more significant activities include interacting with customers and other team members by phone or email ensuring services are entered, scheduled, posted, collected, and sold. Your commitment to customer service will make it a priority to resolve customer concerns. Your commitment to your team members will allow time to train, motivate, and work alongside them so you can all succeed.

Minimum Qualifications

• Office Administration experience


• Working knowledge of Microsoft Office Suite


• High school diploma or equivalent


• Present a professional appearance


• Able to work a 40-hour (minimum) workweek


• Willing to work minimal overtime as needed

ARE YOU READY TO JOIN OUR TEAM?

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.

Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.