Service Center Lead, Financial Services

GetHired, Inc.; Astoria (OR); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Health benefits (employee)

Paid vacation

Volunteer hours

401(k) plan

Paid holidays

Floating holidays

Growth opportunities

Job summary

TLC Credit Union is seeking a Full-Time Financial Services Supervisor in Astoria, Oregon. This role leads day-to-day service center operations where no Financial Services Manager is onsite, guiding staff and covering as needed to maintain service quality.

Responsibilities include compliance, coaching, account openings, and achieving center goals while supporting community members with financial services.

Qualifications

• Must resolve problems in a timely manner and analyze information.
• Maintain confidentiality and work well with others.
• Communicate effectively with staff and management.
• Plan and organize work activities and meet goals.
• Demonstrate accuracy and thoroughness in tasks.

Responsibilities

• Lead day-to-day service center operations without onsite manager.
• Coach and supervise staff; cover for managers as needed.
• Ensure compliance with credit union policies and laws.
• Maintain service center facilities and brand image.
• Meet goals for new accounts and referrals.

Skills

Problem solving

Interpersonal skills

Oral communication

Written communication

Planning/organizing

Quality control

Dependability

Policies/procedures adherence

Professional image

Education

High school diploma or equivalent

Job description

TLC Credit Union is seeking a Full-Time Financial Services Supervisor in Astoria, Oregon. This role leads day-to-day service center operations where no Financial Services Manager is onsite, guiding staff and covering as needed to maintain service quality.

Responsibilities include compliance, coaching, account openings, and achieving center goals while supporting community members with financial services.