Service Center Lead – Diesel & Heavy-Duty Shop

Sapp Bros, Inc.; Utah; Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Fuel discounts

Gym membership reimbursement

Tuition assistance

Zusammenfassung

Sapp Bros, Inc. is seeking an experienced Service Manager to lead our service department at our St. George location in Utah.

The role emphasizes hands-on leadership, developing technicians, and delivering safe, high‑quality repairs for diesel and heavy‑duty trucks. You’ll drive daily operations, customer service excellence, and department growth. The ideal candidate will have 3+ years of service management in diesel repair, strong people management skills, and a commitment to safety and customer

Qualifikationen

• 3+ years of service management in diesel repair or heavy-duty trucks
• Experience leading and developing a team
• Strong communication and organizational skills
• Commitment to safety and quality workmanship
• Ability to manage competing priorities in a busy shop
• Flexibility to work evenings, weekends, and holidays as needed

Aufgaben

• Oversee daily shop operations and ensure work is completed efficiently
• Lead, coach, and develop technicians while building a strong team
• Monitor service sales and department performance to meet business goals
• Ensure repairs are completed safely, accurately, and on time
• Build positive customer relationships and resolve service concerns
• Maintain a clean, organized, and safe shop environment
• Assist with repairs or operate the service truck when needed
• Help build and grow the service department at our new location

Kenntnisse

Diesel/heavy-duty repair knowledge

Leadership experience

Customer service focus

Strong communication

Jobbeschreibung

Sapp Bros, Inc. is seeking an experienced Service Manager to lead our service department at our St. George location in Utah.

The role emphasizes hands-on leadership, developing technicians, and delivering safe, high‑quality repairs for diesel and heavy‑duty trucks. You’ll drive daily operations, customer service excellence, and department growth. The ideal candidate will have 3+ years of service management in diesel repair, strong people management skills, and a commitment to safety and customer