Service Center Administrator

Graybar; Taunton (MA); On-site; USD 2,841,000 - 4,047,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401(k) Savings Plan with company match

Paid Vacation & Sick Days

Job summary

Graybar is seeking a Service Center Administrator to perform a range of administrative duties within the Service Center, including logistics, inventory control, and system security. The role emphasizes accuracy, teamwork, and process improvement, with a starting pay of $25.00 per hour and a Monday–Friday daytime schedule.

Ideal candidates have 2–5 years of experience, a high school diploma/GED, and familiarity with Warehouse Management Systems and Microsoft Office.

Qualifications

• 2-5 years' experience
• High school diploma or GED
• Customer Service experience - preferred
• Knowledge of the Company's administrative and service functions
• Knowledge of Warehouse Management System
• Basic knowledge of Microsoft Office
• Knowledge of Company customer markets
• Knowledge of local stock products
• Knowledge of computer systems
• Data entry skills
• Developing organizational skills
• Collaboration skills
• Attention to detail skills
• Ability to influence without authority
• Ability to interface with all levels of employees and management

Responsibilities

• Perform inbound or outbound tasks related to the administrative department.
• Perform multiple, varied administrative tasks in the Service Center.
• Review Warehouse Management System reports; suggest and implement improvement steps.
• Provide feedback and participate on quality improvement teams.
• Maintain office equipment and inventory of supplies; manage records per policy.
• Participate in annual inventory and closing activities.
• Interface with all levels of employees and management.

Skills

Customer Service

Data entry

Collaboration

Attention to detail

Developing organizational skills

Influence without authority

Interfacing with all levels

Education

High school diploma or GED

Tools

Warehouse Management System

Microsoft Office

Computer systems

Job description

Make a difference.

As a Service Center Administrator, you will perform administrative activities in the Service Center operations areas including logistics processes, inventory management, business system applications security, housekeeping, and all other functions designed to meet or exceed customer service standards.

In this role you will:

• Responsible for performing either the inbound or outbound tasks related to the administrative department.
• Perform multiple, varied administrative tasks in the Service Center as required.
• Review Warehouse Management Systems reports; suggest and implement steps for improvement.
• Provide feedback, implement and participate on quality improvement teams to limit rework, streamline administrative functions and enhance service within the location.
• Facilitate the maintenance of office equipment; maintain acceptable conditions in the hold/returned goods/reship areas; monitor/refresh inventory of standard forms/office/miscellaneous supplies; perform or supervise the preservation and proper destruction of Company records as outlined by Company policy.
• Participate in annual inventory and closing work as directed.
• Interface with all levels of employees and management.

What you bring to the table:

• 2-5 years' experience
• High school diploma or GED
• Customer Service experience - preferred
• Knowledge of the Company's administrative and service functions
• Knowledge of Warehouse Management System
• Basic knowledge of Microsoft Office
• Knowledge of Company customer markets
• Knowledge of local stock products
• Knowledge of computer systems
• Data entry skills
• Developing organizational skills
• Collaboration skills
• Attention to detail skills
• Ability to influence without authority
• Ability to interface with all levels of employees and management

Compensation Details:

The expected starting rate of pay for this position is $25.00 per hour depending on experience.

Shift and Hours:

Monday - Friday; 8:00am to 5:00pm

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts .
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with P rofit Sharing Plans .
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program .
• Reach your career goals with our Educational Reimbursement and Career Development Programs .
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled