Service Center Administrator

Graybar; Portland (OR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401(k) match

Paid vacation

Paid holidays

Employee stock ownership

Job summary

Graybar seeks a Service Center Administrator to manage administrative duties across logistics, inventory control, and system security, ensuring customer service standards are met or exceeded.

This role covers reviewing warehouse management system reports, implementing improvements, and collaborating with staff at all levels to streamline processes and maintain records in a busy service center environment.

Qualifications

• 2–5 years of experience.
• High school diploma or GED.
• Customer service experience preferred.
• Knowledge of administrative and service functions.
• Knowledge of Warehouse Management System.
• Basic Microsoft Office skills.
• Knowledge of local stock products and customer markets.
• Knowledge of computer systems and data entry.
• Developing organizational skills.
• Collaboration and communication with all levels.

Responsibilities

• Handle inbound or outbound administrative tasks.
• Perform varied administrative duties in the Service Center.
• Review WMS reports and implement improvements.
• Support quality-improvement initiatives to reduce rework.
• Maintain office equipment and stock forms/supplies.
• Participate in annual inventory and close activities.
• Interface with employees and management at all levels.

Skills

Experience 2-5 yrs

Customer Service

Administrative skills

MS Office

Data entry

Collaboration

Attention to detail

Interpersonal skills

Education

High school diploma or GED

Tools

Warehouse Management System

Job description

Make a difference.

As a Service Center Administrator, you will perform administrative activities in the Service Center operations areas including logistics processes, inventory management, business system applications security, housekeeping, and all other functions designed to meet or exceed customer service standards.

In This Role You Will

• Responsible for performing either the inbound or outbound tasks related to the administrative department.
• Perform multiple, varied administrative tasks in the Service Center as required.
• Review Warehouse Management Systems reports; suggest and implement steps for improvement.
• Provide feedback, implement and participate on quality improvement teams to limit rework, streamline administrative functions and enhance service within the location.
• Facilitate the maintenance of office equipment; maintain acceptable conditions in the hold/returned goods/reship areas; monitor/refresh inventory of standard forms/office/miscellaneous supplies; perform or supervise the preservation and proper destruction of Company records as outlined by Company policy.
• Participate in annual inventory and closing work as directed.
• Interface with all levels of employees and management.

What You Bring To The Table

• 2-5 years’ experience
• High school diploma or GED
• Customer Service experience - preferred
• Knowledge of the Company's administrative and service functions
• Knowledge of Warehouse Management System
• Basic knowledge of Microsoft Office
• Knowledge of Company customer markets
• Knowledge of local stock products
• Knowledge of computer systems
• Data entry skills
• Developing organizational skills
• Collaboration skills
• Attention to detail skills
• Ability to influence without authority
• Ability to interface with all levels of employees and management

Work Shift and Hours:

Monday - Friday, 7:00am - 4:00pm

Compensation Details:

The expected pay rate for this position is starting at $23.00 per hour depending on experience.

Additional Information

• Steel toed boots required.

The Value Of Graybar

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well‑being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever‑changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled