Service Center Warehouse Supervisor

Graybar; Richmond (VA); On-site; USD 59,000 - 72,000; Full time

Job summary

Graybar in Richmond, VA is seeking a Service Center Warehouse Supervisor to oversee daily warehouse operations, staff, security, equipment use, and WMS processes to meet service standards.

You will train and lead two or more staff, coordinate shipments, perform inventory tasks, and ensure safety and compliance. The role requires physical stamina and strong organizational skills.

Standard hours are Monday–Friday, 8:00am–5:00pm, with a base salary starting at $65,000 per year plus benefits.

Qualifications

• Minimum 1 year experience; 2+ preferred.
• Bachelor's degree preferred.
• Ability to lift and move materials up to 70 pounds.
• Experience operating pallet jacks and forklifts.
• Knowledge of warehouse layout, safety procedures and processes.
• Strong WMS proficiency; teach all aspects of system utilization.
• Excellent communication and leadership skills.

Responsibilities

• Supervise and perform activities of employees engaged in loading, unloading, selection, packing, shipping, receiving, wire cutting and inventory control; ensure timely customer service and attain service goals.
• Perform supervisory functions, including training and assigning work to warehouse staff; manage staffing transfers and promotions as needed.
• Move inventory through the warehouse; perform physical tasks as required.
• Operate and maneuver warehouse equipment in accordance with manufacturer instructions and safety guidelines.
• Maintain equipment and safe working conditions; inspect operations for compliance with shipping specifications and security.
• Compile records of unshipped orders, post weights and charges, prepare bills of lading, and participate in inventory and cycle counts.

Skills

Staff supervision

WMS knowledge

Forklift operation

Physical stamina

Safety compliance

Leadership

Communication

Inventory control

Team training

Problem solving

Education

Bachelor's degree

Tools

Pallet jacks

Forklifts

Job description

Make a difference.

As a Service Center Warehouse Supervisor, you will supervise assigned warehouse operations including staff, security procedures, equipment utilization and Warehouse Management System (WMS) processes to meet or exceed zone/service center customer service standards.

In This Role You Will

• Supervise and perform activities of employees engaged in loading, unloading, selection, packing, shipping, receiving, wire cutting and inventory control; incoming and outgoing shipments; ensure efficient, accurate and timely customer service to ensure zone/service center service goals are attained. May also be required to assist in these activities as needed
• Perform supervisory functions, including training and assigning work to two or more warehouse employees on a regular basis; make recommendations regarding staff transfers, promotions, wage increases and terminations as necessary; arrange for additional help when needed
• Perform any and all physical requirements necessary to lift and move inventory around the warehouse
• Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers' instructions
• Maintain equipment, safe working conditions and security of merchandise and equipment; inspect loading operations to ensure compliance with shipping specifications, security, and direct movement of shipments from shipping and receiving dock to storage and work area
• Compile records of unshipped orders; post weight and shipping charges; prepare bills of lading and various reports; perform or oversee yearly inventory and daily cycle count; participate on the Zone/Service Center Steering Committee; expedite special projects

What You Bring To The Table

• Minimum 1 year experience required; 2+ years experience preferred
• 4 year degree preferred
• Ability to perform the physical requirements necessary to receive, pick, pack, ship and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire and lifting materials weighing up to 70 pounds
• Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions.
• Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations and inclement weather conditions.
• Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required.
• Knowledge of warehouse layout, operations and procedures
• Strong knowledge of the WMS process: Must be a Super User of the WMS process and fully capable of teaching all aspects of system utilization; Ability to use the WMS system features to improve accuracy and efficiency of all assigned processes
• Leadership skills with the ability to effectively supervise staff and achieve results through others
• Organizational skills and time management skills
• Mathematical skills
• Strong oral, written, communication, and presentation skills

Work Shift and Hours

Monday - Friday, 8:00am - 5:00pm

Compensation Details

The expected base salary for this position is starting at $65,000 annually depending on experience.

Additional Information

• Steel toed boots required.

The Value Of Graybar

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled