Service Cashier & Guest Experience Specialist

Greenway Automotive Group; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Greenway Dodge is hiring a Cashier/Receptionist in our Service Department for the Orlando, FL location (Greenway Chrysler Jeep Dodge - Orlando, FL 32817). The role greets customers, processes payments for services and parts, and uses POS systems to manage transactions and customer data.

The ideal candidate has a high school diploma or GED and prior retail or customer service experience including money handling and POS experience, with strong math, computer, and communication skills for a

Qualifications

• High school diploma or GED required.
• Point-of-sale and credit/debit card processing skills.
• Strong math skills and ability to handle financial transactions accurately in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Greets all customers in a friendly, professional manner and helps identify, confirm, and resolve customer concerns
• Receives and processes payments for products and services
• Answer dealership group phones and directs calls as necessary
• Operates the complete POS system and other required software
• Accepts responsibility and accountability for his or her money drawer
• Coordinates questions and issues with the appropriate department personnel
• Handles customer complaints or escalates when necessary
• Attends all staff meetings, trainings, and educational classes as required
• Follows all safety and security procedures
• Performs other duties as assigned

Skills

POS experience

Cash handling

Customer service

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Greenway Dodge is hiring a Cashier/Receptionist in our Service Department for the Orlando, FL location (Greenway Chrysler Jeep Dodge - Orlando, FL 32817). The role greets customers, processes payments for services and parts, and uses POS systems to manage transactions and customer data.

The ideal candidate has a high school diploma or GED and prior retail or customer service experience including money handling and POS experience, with strong math, computer, and communication skills for a