Service Cashier & Customer Experience Specialist

Banner Chevrolet; Monroe (LA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Benefits package

401k matching

Growth opportunities

Job summary

Banner Ford of Monroe is seeking a friendly, dependable Service Cashier to join our team and help provide an excellent customer experience. You will be one of the final points of contact for customers completing service repairs or purchasing parts.

Responsibilities include greeting customers, processing payments, reviewing orders, issuing receipts, balancing the cash drawer, and coordinating with service advisors and parts staff to resolve questions.

Qualifications

• High school diploma or equivalent preferred.
• Previous cashier experience in a dealership setting is preferred.
• Strong customer service and communication skills.
• Ability to handle money accurately and maintain attention to detail.
• Basic computer skills.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
• Dependable attendance and strong work ethic.

Responsibilities

• Greet service and parts customers in a friendly, professional manner.
• Receive and process customer payments by cash, check, credit card, or other approved payment methods.
• Review repair orders, parts invoices, and counter tickets for accuracy before closing transactions.
• Issue receipts, make accurate change, and process approved refunds or credits as directed.
• Balance the cash drawer and reconcile daily transactions according to dealership procedures.
• Communicate with service advisors, parts associates, accounting, and management to resolve payment or invoice questions.
• Maintain a clean, organized, and professional cashier work area.
• Support a positive customer experience by handling concerns calmly and escalating issues when appropriate.

Skills

Customer service

Money handling

Attention to detail

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Banner Ford of Monroe is seeking a friendly, dependable Service Cashier to join our team and help provide an excellent customer experience. You will be one of the final points of contact for customers completing service repairs or purchasing parts.

Responsibilities include greeting customers, processing payments, reviewing orders, issuing receipts, balancing the cash drawer, and coordinating with service advisors and parts staff to resolve questions.