Service Cashier/Booker

Crestcadillactx; Frisco (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Crest Auto Group is seeking a customer service professional to enhance customer satisfaction and maintain operational efficiency. The role involves billing management, payment processing, and customer communication for a leading dealership. Candidates should be dedicated team players with strong communication skills and a professional demeanor. Join a collaborative environment focused on career growth and excellence.

Benefits

Health Coverage

Dental Coverage

Vision Coverage

401K

Paid Vacation

Qualifications

• Experience with customer service roles preferred.
• Ability to work flexible hours including weeknights and weekends.
• Professional appearance and clean driving record required.

Responsibilities

• Calculate customer bills using the computer system.
• Receive payments and issue receipts.
• Answer calls and direct customers to proper departments.

Skills

Customer Service

Communication

Clerical Skills

Tools

Microsoft Office

CDK

Job description

If you are a self-motivated professional with a proven ability to generate customer loyalty, are genuinely excited about being the customer's first point of contact and accept nothing less than being part of a top-performing team in an industry filled with career minded, high achievers, a career at Crest is right for you!

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that,you can expect to work with a team of dedicated employees with a commongoal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty,long-term careers and happy employees.

What We Offer

Employees work in a customer centric environment that offers amenities like:

• Large Event Room and Wine Cellar for hosting customer and community events
• Full service Commercial kitchen with on-staff Chef inspired menus
• Full service Cafes in each new car building
• Coffee bars with full time Barista's
• Golf Putting Greens
• Dog Park
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Carwash

Available Benefits of Employment:

• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed (filing, contracts, etc.)
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• CDK experience preferred not required
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.