Operations Clerk-III

LanceSoft; San Francisco (CA); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Operations Clerk to support their Dasher Transformation Strategy & Operations team in a remote capacity. The role involves various administrative tasks, managing onboarding processes for delivery drivers, and addressing operational challenges of local commerce partners, requiring attention to detail and effective communication skills.

Qualifications

• 2-4 years of relevant experience required.
• Familiarity with data tracking and delivery systems preferred.

Responsibilities

• Update onboarding tracker with Background Check results.
• Create Dasher profiles for new hires.
• Assist with driver dispatching in the portal.

Skills

Administrative tasks

Problem-solving

Communication

Education

High school diploma or equivalent

Job description

Operations Clerk (Remote) - PST or MST Preferred
Hours: M-F 11am to 8pm PST (2nd shift PST)
This position involves performing administrative tasks to support the Dasher Transformation Strategy & Operations team.

Responsibilities include:

1. Working with various 3rd party entrepreneurs to operate a Local Commerce Service Partner ("LCSP"). These Partners have hired their own fleet of W2 drivers to deliver orders. The LCSP Partners and their fleet are located throughout Alabama, California, Missouri, Oregon, and Texas.
2. Supporting the Dasher Transformation S&O team by:

• Updating LCSP's onboarding tracker with Background Check results
• Creating Dasher profiles for new hires
• Offboarding terminated LCSP employees
• Reviewing and investigating potential delivery issues to understand the causes
• Assisting the LCSP with driver dispatching in the portal

Detailed instructions will be provided to fulfill these activities. The position requires a high school diploma or equivalent, with 2-4 years of relevant experience.