Service Cashier

Toyota of Richardson; Texas; On-site; USD 25,000 - 34,000; Full time

Job summary

Toyota of Richardson is seeking a full-time Service Cashier to join our high-volume Service Department. You will handle payments, issue receipts, and ensure accurate posting in our dealership system while delivering friendly, professional service to customers.

This role requires a high school diploma or GED and typically six months to one year of related experience. Bi-lingual communication is a plus, and a positive CSI focus helps drivers feel valued during their visit.

Qualifications

• Six months to one year related experience or training.
• GED or high school diploma required.
• Bi-lingual communication a plus.

Responsibilities

• Computes or re-computes the customer’s final bill using the dealership computer system.
• Receives and issues a receipt for cash, checks and credit card payments.
• Records amount received in the computer and secures monies in the register/drawer.
• Makes change and issues receipts to customers.
• Reviews and records totals as shown on the receipt tape and verifies against cash on hand.
• Greets customers in a timely, friendly and professional manner.
• Coordinates vehicle pick up with the service porters.
• Maintains CSI rating as set by service manager.
• Ensures all service records are filed timely and accurately.
• Attends meetings as scheduled.
• Ensure that work areas and customer waiting areas are kept clean.
• Scanning paperwork

Skills

Customer service

Cash handling

Communication skills

Bilingual (nice to have)

Education

High school diploma or GED

Job description

Job Description

Toyota of Richardson is currently looking to employ a full time position in our high-paced, high volume Service Department. With over 4,000 customer visiting our location monthly, we are looking for an experienced, highly engaged customer centric personality who takes pride in delivering superior customer service with a smile.

The Service Cashier is primarily responsible for receiving payment from customers for goods and services, recording the amount received and accurately posting for it and accounting for it. The essential duties and responsibilities include but are not limited to the following:

• Computes or re-computes the customer’s final bill using the dealership computer system.
• Receives and issues a receipt for cash, checks and credit card payments, following the procedure set out for accepting payment (e.g., checks verified, etc.)
• Records amount received in the computer and secures monies in the register/drawer.
• Makes change and issues receipts to customers.
• Reviews and records totals as shown on the receipt tape and verifies against cash on hand.
• Refers customers who have additional questions or complaints to the service advisor or other appropriate person.
• Coordinates vehicle pick up with the service porters.
• Maintains Customer Satisfaction Index (CSI) rating as set by service manager.
• Ensures all service records are filed timely and accurately.
• Greets customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
• Attends meetings as scheduled.
• Ensure that work areas and customer waiting areas are kept clean.
• Scanning paperwork

EDUCATION and/or EXPERIENCE required

High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Bi-lingual communication a plus.

Company Description

A+ rating on Better Business Bureau