Service Calibration Technician

Keysight Technologies SAles Spain SL.; Roseville (CA); On-site; USD 53,000 - 89,000; Full time

Job summary

Keysight Technologies SAles Spain SL. in California is seeking a Calibration Service Technician to calibrate products and perform TMDE calibrations and adjustments. You will address technical issues within defined scope and support field staff and customers with strong communication and fault diagnosis.

The role emphasizes adherence to ESD protocols, high workmanship standards, and timely delivery of service while collaborating with teams to meet production goals.

Qualifications

• Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
• 3+ years of calibration and repair of electronic test equipment is preferred.
• Demonstrates electronic and mechanical competence.
• Excellent organizational skills and ability to manage time effectively.
• Effective communication with internal and external customers; escalation as needed.

Responsibilities

• Perform calibrations and adjustments on TMDE.
• Solve technical problems of limited scope and complexity; escalate more difficult issues to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent contribution to team and service center delivery goals.
• Adhere to established production processes and achieve team production goals.
• Promote high-quality service, ESD protocol, and service-note compliance.

Skills

TMDE experience

Electronic/mechanical competence

Customer service

Time management

Education

Some education, specialized training/certification, or military experience

Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

We are looking to add a Calibration Service Technician to our team! The person in this position will be responsible for calibration of products.

Chosen individual will be responsible for the following:

• Perform calibrations and adjustments on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity. Escalate more difficult issues to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly. Understanding of and compliance with ESD protocol and connector care is a must.
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service.

Qualifications

This position requires some education, specialized training/certification, or applicable Military experience.

• Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
• 3+ years of related experience in the calibration and repair of electronic test equipment is preferred.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

Pay Range:

USD $53,430.00 - USD $89,050.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***