Service Calibration Technician

Keysight Technologies; Roseville (CA); On-site; USD 53,000 - 89,000; Full time

Job summary

Keysight Technologies in Roseville, CA is seeking a Calibration Service Technician responsible for calibrating TMDE, performing adjustments, and solving problems within defined scope. You will support field staff and customers, adhere to ESD protocol, and contribute to high quality service delivery.

Qualified candidates have 3+ years of calibration/repair experience with electronic test equipment, strong organizational and communication skills, and the ability to build professional relationships

Qualifications

• 3+ years of calibration/repair experience with electronic test equipment preferred.
• Experience working with Test Measurement and Diagnostic Equipment (TMDE) preferred.
• Excellent organizational skills and ability to manage time effectively.
• Strong communication skills and ability to build professional relationships with internal and external customers.
• Adheres to high standards of business ethics and quality service.

Responsibilities

• Perform calibrations and adjustments on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity; escalate more difficult issues as needed.
• Support field staff and customers with clearly defined objectives for service assignments.
• Contribute to team and service center delivery goals; adhere to production processes.

Skills

Communication

Organizational skills

Relationship building

Customer service

Education

Military training or certification

Tools

TMDE calibration

ESD compliance

Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

We are looking to add a Calibration Service Technician to our team! The person in this position will be responsible for calibration of products.

Chosen individual will be responsible for the following:

• Perform calibrations and adjustments on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity. Escalate more difficult issues to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly. Understanding of and compliance with ESD protocol and connector care is a must.
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service.

Qualifications

This position requires some education, specialized training/certification, or applicable Military experience.

• Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
• 3+ years of related experience in the calibration and repair of electronic test equipment is preferred.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

Pay Range:

USD $53,430.00 - USD $89,050.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***