Service Calibration Intern

Keysight Technologies; Roseville (CA); On-site; USD 28,000 - 34,000; Part time

Job summary

Keysight Technologies in Roseville, CA is seeking a Service Calibration Intern to perform calibrations and adjustments on TMDE and to support field staff and customers. You will work with clearly defined objectives, solve technical problems of limited scope, and contribute to timely service delivery.

The role emphasizes adherence to production processes, effective communication, and the proper use of Keysight resources, including ESD and safety protocols. Training and mentorship are provided.

Qualifications

• Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
• Demonstrates electronic and mechanical competence.
• Excellent time management and organizational skills; multi-tasking.
• Able to communicate effectively with internal and external customers; professional demeanor.

Responsibilities

• Perform calibrations and adjustments on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope; escalate more difficult issues to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive.
• Support field staff and customers by clarifying, analyzing, developing, and implementing actions and solutions.

Skills

TMDE experience

Electronic competence

Mechanical competence

Time management

Customer interaction

Professional communication

Education

Education or military experience

Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

We are looking to add a Service Calibration Intern to our team! The person in this position will be responsible for calibration of products.

Chosen individual will be responsible for the following:

• Perform calibrations and adjustments on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity. Escalate more difficult issues to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly. Understanding of and compliance with ESD protocol and connector care is a must.
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service.

Qualifications

This position requires some education, specialized training/certification, or applicable Military experience.

• Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

Pay Rate: $20-$25/hour

Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***