Service BDC Associate – Fixed Ops, Full-Time

Sonic Automotive, Inc.; Birmingham, Northern (AL, KY); Hybrid; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance

401(k) retirement plan with company-m•

Job summary

Sonic Automotive is seeking a Service BDC Associate for PORSCHE BIRMINGHAM in Birmingham, AL. The role focuses on generating service appointments for new and pre-owned vehicles, using CRM tools and the internet to manage inquiries and track customer interest.

The position offers 40 hours per week, Monday through Saturday availability, and a comprehensive benefits package. Compensation ranges from $21.00 to $23.00 per hour, with company-paid life insurance and opportunities for training and

Qualifications

• Excellent verbal and written communication.
• Ability to work independently and in a call center environment.
• Proficient with CRM and data entry accuracy.

Responsibilities

• Respond to internet inquiries promptly and accurately.
• Enter data into CRM and manage appointment scheduling.
• Generate service appointments and follow up with customers.
• Prepare reports and maintain organized files.

Skills

Customer service

Communication

Teamwork

Time management

Independent work

Tools

CRM

Excel

Job description

Sonic Automotive is seeking a Service BDC Associate for PORSCHE BIRMINGHAM in Birmingham, AL. The role focuses on generating service appointments for new and pre-owned vehicles, using CRM tools and the internet to manage inquiries and track customer interest.

The position offers 40 hours per week, Monday through Saturday availability, and a comprehensive benefits package. Compensation ranges from $21.00 to $23.00 per hour, with company-paid life insurance and opportunities for training and