Service BD Specialist – Drive Auto Maintenance Growth

payneautogroup; Brownsville (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive salary with incentives

Health, dental, vision insurance

Paid time off and holidays

Ongoing training and development

Job summary

Payne Brownsville Volkswagen/Mitsubishi is seeking a Service Business Development Agent to join our team. You will collaborate with Service Advisors to schedule vehicle service, generate new business, and build strong customer relationships.

The role emphasizes promoting service offerings, meeting sales targets, using CRM, and staying informed on industry trends. Training and development opportunities are provided.

Qualifications

• High school diploma or equivalent required; some college education preferred.
• Strong communication and interpersonal skills are essential.
• Exceptional customer service abilities are required.
• Capacity to thrive in a fast-paced environment and achieve sales targets.
• Proficiency in Microsoft Office Suite is expected.
• Knowledge of the automotive industry is a bonus.

Responsibilities

• Work with Service Advisors to schedule vehicle service appointments for customers.
• Generate new business leads and cultivate a loyal customer base.
• Educate customers on maintenance and repair services offered by the dealership.
• Deliver top-notch customer service to boost satisfaction and retention.
• Utilize CRM software to manage customer interactions and track sales activities.
• Coordinate with the service department to ensure customer needs are met efficiently.
• Meet or exceed sales targets and KPIs.
• Stay informed about industry trends and competitor strategies.

Skills

Communication

Interpersonal skills

Customer service

Sales targets

Microsoft Office

Education

High school diploma

Some college education

Tools

Microsoft Office Suite

Job description

Payne Brownsville Volkswagen/Mitsubishi is seeking a Service Business Development Agent to join our team. You will collaborate with Service Advisors to schedule vehicle service, generate new business, and build strong customer relationships.

The role emphasizes promoting service offerings, meeting sales targets, using CRM, and staying informed on industry trends. Training and development opportunities are provided.