Service Attendant

Western States Equipment Company; Pocatello, Northern (ID, KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Western States Equipment Company in Idaho maintains a busy yard with heavy rents, sales and used equipment. The role centers on maintenance, preparation and inventory, while guiding customers on safe usage and ensuring accurate paperwork.

You will inspect returned machines, assist with minor repairs, clean equipment, and coordinate deliveries. A focus on safety, reliability, and orderly yard operations is required for success in this position.

Qualifications

• Proof of high school diploma or GED required.
• Associates degree from a vocational school preferred.
• Previous industry experience preferred.
• Excellent driving record and valid driver’s license with CDL eligibility.
• Must communicate (speak, read, comprehend, write in English).

Responsibilities

• Instructs customers on proper use and safety procedures; loads and unloads machines on customer transportation.
• Maintains organization and appearance of the yard and handles shipping/receiving paperwork.
• Inspects returned machines for damage, fuel level and attachments; performs minor repairs as needed.
• Washes and details machines after return to maintain a pristine appearance.
• Delivers and picks equipment as needed; assists with tool room and inventory.
• Supports shop cleanup and adheres to safety policies; cooperates with Six Sigma efforts.

Skills

Light construction equipment

Effective teamwork

Attendance & punctuality

Overtime availability

Safety compliance

Education

GED or high school diploma

Associates degree (vocational)

Tools

Microsoft Office

Job description

JOB SUMMARY: This position is responsible for maintenance, preparation and inventory of heavy rents, sales, and used equipment in the yard.

ESSENTIAL FUNCTIONS:

• Instructs customer on proper use and safety procedures. Loads and unloads machines on customer transportation.
• Maintains organization and appearance of the yard.
• Completes documents for shipping and receiving equipment.
• Inspects machines upon customer return for damage, abuse, fuel levels and all attachments.
• May assist other technicians with minor repairs or maintenance on returned machines.
• Washes, details, and touches up machines upon return as needed to maintain proper appearance.
• Completes final check of customer equipment before it leaves the yard.
• Steam cleans equipment and components on request; keeps steam-cleaning area clean and free of all debris.
• Maintains neat and organized attachment inventory.
• Delivers and picks equipment as needed.
• Maintains the tool room. Loans equipment to technicians. Inventories tools. Schedules repairs for tools with outside vendors.
• Assists with shop cleanup.
• Handles all public and internal inquiries in a prompt and friendly manner.
• Adheres to all customer care standards.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.
• May accomplish training and serve as a Green Belt in support of Western State’s Six Sigma program.
• Work within and promote corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Knowledge and use of usage and operation of light construction equipment.
• Knowledge and use of Microsoft computer products or other comparable systems required.
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness.
• Ability to work overtime with little or no notice.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED) required.
• Associates Degree from an accredited vocational school preferred.
• Previous industry experience preferred.
• Excellent driving record and valid driver’s license required with the ability to pass CDL requirements.
• Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

• Must be able to walk and stand for long periods of time along with sitting, repetitive stair climbing, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, twisting, pushing, pulling, leaning and twisting.
• Able to lift up to 50 lbs in accordance with Western States’ Lifting Safe Work Practice to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.
• Exposure to extreme temperatures and environment.
• Exposure to high noise level.
• Exposure to fumes.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety-sensitive.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.