Service Associate - Night

EōS Fitness; Arizona; On-site; USD 30,000 - 40,000; Full time

Job summary

EōS Fitness in Arizona is seeking individuals passionate about helping others in a fast-paced fitness environment. In this role, you will create a welcoming atmosphere for members and guests, ensuring top-notch customer service and maintaining club cleanliness.

You will need to demonstrate strong organizational skills, adaptability to shifting tasks, and the ability to engage with guests. A CPR certification is necessary within the first month of employment, making this position both fulfilling and vital for fitness enthusiasts.

Qualifications

• Must be organized and able to work independently.
• Strong attention to detail is necessary for producing accurate work.
• CPR certification required within 30 days of hire.

Responsibilities

• Create a fun atmosphere for members and guests.
• Manage customer service interactions effectively.
• Ensure club cleanliness and safety.

Skills

Customer service mentality

Strong mathematical skills

Adaptability

Organizational skills

Sales skills

Job description

Position Description

Ready to jump start your career in the fitness industry? Do you thrive in a fast paced, high energy environment? Are you looking for a position that offers growth within the evolving world of fitness? Well EōS Fitness is looking for you! Become part of a company where you can learn, grow and further your career.

Department

Operations

Position Purpose

Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Other Responsibilities

• Customer Service
• Payment on Account
• Club cleanliness
• Building and equipment maintenance and safety

Accountabilities

• Greeting/Farewell all that walk in/out of the front door
• Phone Power Protocol
• Cash Protocol
• Check-Ins, including guest and employee
• Manage alerted check-ins
• Monitoring Coolers, Drink/Bar Inventory and Sales

Requirements for Success

• Fight hard to win.
• Takes ownership of results.
• Adapts well and quickly to various situations and multi-task.
• Communicates well with members and teammates with a customer service mentality.
• Team player and be willing to jump into any task and get it done.
• Possess strong mathematical, analytical and sales skills.
• Must be extremely organized.
• Able to work independently, multi-task in a fast pace and demanding work environment.
• Strong attention to detail while producing accurate and high-quality work.
• Available to work weekdays, weekends, holidays, mornings, early-mornings, afternoons, evenings and late-night shifts.
• Comfortable with a computer/technology, ability to quickly shift focus, phone etiquette, and good at math.

Other Requirements

• CPR certification required within 30 days of hire