Service Associate - Base Operations

Continuum Resource Network

Miami (FL)

On-site

USD 28,413 - 40,467

Full time

14 days+

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Benefits offered by this job

Pre-tax commuter benefits

Employer-subsidized healthcare benefits

Flexible Spending Account

401k package

Job summary

A transportation technology company in Miami, FL is seeking a Service Associate (Base Operations) to assist with daily fleet operations. Responsibilities include upkeep of vehicles, logistical support, and ensuring readiness for operations. Candidates should have 2-4 years of experience, a valid driver's license, and the ability to perform physical tasks. Benefits include employer-subsidized healthcare and a 401k package, with a commitment to a full-time schedule.

Qualifications

2 - 4 years of work experience.
Ability to lift up to 50 pounds and use moving gear.
Must have a valid driver's license with clean driving record.
Excellent communication skills.
Must pass background and drug checks.

Responsibilities

Support daily fleet operations and vehicle upkeep.
Provide logistical support for vehicle and equipment storage.
Assist in mission prep procedures across multiple devices.

Skills

Problem-solving

Multi-tasking

Teamwork

Communication

Job description

Location: Miami, FL United States

Work environment: In-person

Expected pay: 25.00 USD Per Hour

Job Description

We are helping an on‑demand, autonomous ride‑hailing company hire a Service Associate (Base Operations) to support daily fleet operations. In this role, you'll be responsible for the daily upkeep of the vehicles, including cleaning, fueling, and ensuring the test site is organized and presentable for operations. Within the Base Operations (BaseOps) team, you will help ensure that vehicles meet regulatory requirements, support the company's parts team in organizing and transporting spare parts inventory, and help its driving team, Alpha Operations, with their operational testing needs.

This role is based in Miami, FL, and offers one of the following schedules:

10:00 PM-6:30 AM Saturday-Wednesday OR Wednesday-Sunday

Responsibilities

Primary

Supporting company milestones and optimizing drive operations across multiple locations.
Ensure the vehicles, equipment, and workplace are clean and ready for use.
Provide logistical support for the movement and storage of vehicles and equipment.
Assist with paperwork and documentation related to vehicle readiness.
Perform routine charging of our test vehicles and supporting equipment.
Execute mission prep procedures, which include, but are not limited to, launching software across several devices per vehicle, verifying SW and HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise.
Support the readiness of spare parts and the associated inventory.

Secondary

Provide hands‑on technical support to the BaseOps technicians.
General testing support (e.g., documentation, pre‑mission assistance, cone courses, obstacles, traffic control, support vehicle driving).

Qualifications

2 - 4 years of work experience
Ability to lift up to 50 pounds and use carts, dollies, hand trucks, and other gear to move items around.
Ability to go up and down stairs, as well as stand, walk, push, pull, squat, bend, kneel, and reach during shifts.
Must have a valid driver's license with a clean/excellent driving record. Possess a "get it done" attitude and a sense of urgency to resolve problems and tasks.
Must have the proven ability to problem‑solve and deliver on high‑pressure situations.
Must have the proven ability to multi‑task and manage multiple projects and deliverables.
Excellent written/verbal communication skills.
Works well in a team environment.
Must comply with the Substance Abuse Policy.
Pass a background check, MVR (Motor Vehicle Record) check, and drug screen.

Benefits